SYKES Employee Benefit: Job Training | Glassdoor

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SYKES Job Training

Updated Feb 10, 2015

89 employees reported this benefit

2.9
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Available to US-based employees (Change location)

Employee Comments

Showing 1–10 of 33
  • Jul 29, 2019
    StarStarStarStarStar Former Customer Service Representative in Boise, Idaho

    2 weeks training for the credit cards account is doable

  • Jul 23, 2019
    StarStarStarStarStar Former Travel Agent in Tampa, Florida

    The trainers did not know what they were doing. I had more training than all of them.

  • Jul 20, 2019
    StarStarStarStarStar Former customer service agent in Denver, Colorado

    They go over everything a lot and work ojt as well. Very good.

  • Apr 09, 2019
    StarStarStarStarStar Former Inbound Customer Service Representative in Philadelphia, Pennsylvania

    The job training is excellent. There is always continuing job training during which is paid job training.

  • Aug 09, 2018
    StarStarStarStarStar Current Agent in Fort Smith, Arkansas

    They had long job training and it was helpful information, however there was some of it that was not to the job related.

  • Feb 27, 2018
    StarStarStarStarStar Former Employee in Round Lake, Illinois

    There is 2 week training before nesting, company provides all tools before you start production.

  • Feb 09, 2018
    StarStarStarStarStar Former Customer Service Representative in Fort Smith, Arkansas

    The best think about job training is it is paid for and active. The trainers make it fun and they train you for worst case scenarios. The worst thing about the job training is leaving it! I did not see my trainer since then which was heartbreaking because I adored her!

  • Feb 04, 2018
    StarStarStarStarStar Current Employee in Lakeland, Florida

    training is ok theres a lot of programs to learn thats for sure

  • Dec 20, 2017
    StarStarStarStarStar Former QBO Agent in Deland, Florida

    Basic initial training before "on-phone" learning begins. Takes 3 to 6 months "on-phone" additional learning to feel comfortable with supporting customers. Environment is tense.

  • Nov 07, 2017
    StarStarStarStarStar Current Phone Agent in Montgomery, Alabama

    So very dysfunctional. Not enough time or information. They only trained on half the job duties and decided we would just throw the other half of the work on other employees making things very difficult and inefficient.


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