Current and former employees report that SYKES provides the following benefits. It may not be complete.
Showing 1–10 of 325 comments
They are willing to teach you
matching 401K and pet insurance
They DO offer benefits, but they're kinda spendy & not very great. And their PTO/Incentive plan is super hard to understand & not real great. - You don't get PTO like a normal company (so no 40 hours of vaca time after you've worked there for a year) & I'm not sure I ever understood how it's earned/how it works, even after having worked there for 3 years. - No one sits down & really explains, in any sort of detail, how you earn PTO or how it's calculated & more often than not, I'd see a lot of agents complain in a general chat room about how they didn't know who to even reach out to about anything having to do with benefits or if they DID know who to reach out to, the buck was passed or if the buck wasn't passed, the person still didn't take the time to explain it througougly enough to where the agent understood how any of it worked, the cost, etc. The few good things I CAN say about any of the benefits & or perks offered is this: They have A LOT of work at home positions. They have brick & mortar sits, too, but if you live a certain distance away from a brick & mortar or move away from one, they do allow you to work from home which is SUPER awesome for obvious reasons. I didn't realize that my check was being auto-debited without me having signed up for anything related to disability insurance, but boy was I sure thankful I had it when I had an emergency that landed me in the hospital for 3 days, requiring surgery & a follow up surgery, as well as 3 weeks of time away from work in order to heal & had the checks rolling in. Sure they weren't as much as my normal checks, but when you're out for something like that, any amount of money coming in helps. Also, they do run incentives & incentive contests every once in awhile & for the most part are good about sending you an Amazon gift card if you qualify for it.
The benefitsa re decent not to pricey
Health insurance was only for major hospital issue
Great company, health insurance after only 30 days, earned time of every so many hours you earn an hour, 401K, great support network, paid training,no negativity allowed, amazing to work for!
Completely satisfactory and an encouraging environment.
alright job low pay depending on the program
Never got formal training on PTO where to locate it and what is offered
Great benefits good dental insurance and the help pay for tuition.