SYKES Benefits

Higher than average co-pays & deductibles for health insurance; Vision & dental are similar to other large scale employers

Cheap insurance. Covers some college classes as long as you are with the company 1 year after all classes are complete.

It's OK. The befits for health and dental are through Blue Cross. But there is no tiered benefits plan. It is a one size fits all. At my previous position with Telus for a tech support rep position there as 3 levels of benefits that you can pick with each tier; dental, medical, optical. small medium and large!!! That being said Sykes Employment Assistance program is great. You need help finding a daycare, a car or help deciding to rent or buy a house then you're going to love Sykes!!!!

They offer average benefits, nothing special.

Not the best, but it gets the job done.

The benefits look good but good luck with them actually pushing everything through. I went to use multiple benefits and had been paying for three people went to doctor and got told only one of us was cover and had to pay out of pocket for both doctor and glasses.

No vacations No PTO Other benefits are just fine as the discounts

PTO was hard to come by and the insurance was not good. Incentive plan was not really that great either, but hey it's a call center, what do you expect.

They give you 80 hours in 6 months that you can miss without getting fired. If you ask off for a day in advance they are pretty good at letting you off for that. Any religious accommodation are also there, very helpful. They have monthly performance based bonuses, if you get the highest one its aroung 175$ A month, and if you get it three,six,nine and then a year in a wrong its more money on top of that bonus. However heres the bad. It is very hard to meet those goals if you are not fast on the computer and have GREAT Customer service even when they are screaming in your ear. You get yelled at a lot, and your customers often want managers because they think you dont know how to do your job. Then the managers take forever to take the calls too. So reflecting bad on call handle time, affecting your stats and your surveys from the customer effecting your bonus. It is a very stressful environment. Just a call center for a bank (In fort smith its a bank at this time) They can change contracts and do not have the same ones in other states

They did offer benefits , but the plans were very expensive every pay period and offered by Aflac