SYKES Employee Benefit: Vacation & Paid Time Off | Glassdoor

SYKES Vacation & Paid Time Off

Updated Feb 10, 2015

183 employees reported this benefit

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Available to US-based employees (Change location)

Employee Comments

Showing 1–10 of 30
  • Aug 09, 2018
    StarStarStarStarStar Current Agent in Fort Smith, Arkansas

    If you have religious days you need off, they work with you on that, they do not hesitate to make it happen. They give you most of the days you ask off unpaid or Paid. PTO is an option, and they also have PTO payout which is not able to be used for days taken off, just for paying you cash at the end of the year/job stay.

  • Mar 21, 2018
    StarStarStarStarStar Current Employee in Denver, Colorado

    Vacation: Two weeks for like 5 years, then 3 weeks, and I believe 4 weeks at 10 or 12 years. VERY slow increase. Sick: 6 days per year. Managers may or may not enforce this policy to try to limit the spread. PTO: No PTO.

  • Dec 20, 2017
    StarStarStarStarStar Former QBO Agent in Deland, Florida

    Only personal time off - no real vacation time. All leaves of absence taken from PTO time, sick, Dr's app etc. No support for illness or personal medical needs.

  • Oct 11, 2017
    StarStarStarStarStar Current Customer Service Representative in Deland, Florida

    you accrue pto 4hrs at a time per check horrible

  • Sep 03, 2017
    StarStarStarStarStar Current Customer Loyalty Specialist in Eugene, Oregon

    They failed to pay out 6 months of PTO to about 100 employees. Not too mention it is like pulling-teeth to get OMD to approve it. (First come, first serve basis) Kind of like triage.

  • Jul 10, 2017
    StarStarStarStarStar Former Customer Service Representative in Lexington-Fayette, Kentucky

    The rate of hours earned per hour worked for vacation & pto is very very small.

  • May 29, 2017
    StarStarStarStarStar Former CCP Work from home in Newport News, Virginia

    It does not work like most jobs, Have to do a lot of time to get it.

  • May 28, 2017
    StarStarStarStarStar Former Travel Agent in Tampa, Florida

    They try to pay you off in cash every quarter in lieu of accruing vacation earned and to carry over.

  • May 26, 2017

    2 days a year or you can take a cash option quarterly, but you have to work more than 335 hours.

  • May 19, 2017
    StarStarStarStarStar Current Credit Card Customer Service Representative in Fort Smith, Arkansas

    Wish it would be available sooner

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