SYKES Employee Benefit: Vacation & Paid Time Off | Glassdoor

Employee Comments

Showing 11–20 of 30
  • Apr 04, 2017
    StarStarStarStarStar Current Customer Service Agent in Chavies, Kentucky

    vacation time was changed and now you have to accumulate it based on attendance so you may or may not end up with a week off each year.

  • Feb 23, 2017
    StarStarStarStarStar Current Customer Service Agent in Allentown, Pennsylvania

    There is no paid time off and only 3 days of vacation, don't do it to yourself run away from this place as fast as you can

  • Feb 06, 2017
    StarStarStarStarStar Current Employee in Wise, Virginia

    Offered PTO as soon as work begins

  • Jan 20, 2017
    StarStarStarStarStar Current Reporting Specialist in Sumter, South Carolina

    Paid Time Off at Sykes is very inconsistent. If you work 40 hours per week during the 'review period' (about 3 months), counting absences but not counting overtime, you can get up to $240 worth of PTO. At the average agent salary, this is about 24 hours or 3 days. This is reduced if your attendance is less than 100%. It's reduced if your pay rate is greater than $10/hr. Once you have your PTO you aren't guaranteed to get the day you want. Guidelines limit how many agents can be off per day, and if others put in for that day ahead of you, you can spend weeks or longer trying to use the PTO that you already have.

  • Jan 11, 2017
    StarStarStarStarStar Former Fraud Analyst in Fort Smith, Arkansas

    you might earn like 2 days.

  • Oct 06, 2016
    StarStarStarStarStar Former Employee in Fayetteville, North Carolina

    Employee earners hours per hours worker that is fair.

  • Jul 07, 2016
    StarStarStarStarStar Current Trusted Advisor in Eugene, Oregon

    Paid time off was pretty good - two weeks per year. Downside is that it doesn't go up - you'll never get more than 2 weeks per year even if you work there for ten years.

  • May 14, 2016
    StarStarStarStarStar Former Customer Service Representative in Harrisburg, Illinois

    this was a fantastic option and virtually they will give you unpaid time off unlimitedly. Paid time off is earned over time and I believe salaried employees receive vacation time as well.

  • Mar 15, 2016
    StarStarStarStarStar Former Employee in Wise, Virginia

    The accrual was okay for full time work, but actually getting the time was a nightmare. I missed a couple of family events because the request was still "pending" up until 24 hours before I would have left; management approved the request long after the deadline for hotel and transportation booking had passed. I really think they would have preferred I took the cash payout.

  • Mar 02, 2016
    StarStarStarStarStar Current Employee in Lexington-Fayette, Kentucky

    I like the fact that you have the ability to roll over your PTO

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