SYKES Employee Benefit: Vacation & Paid Time Off | Glassdoor

Employee Comments

Showing 21–30 of 30
  • Feb 17, 2016
    StarStarStarStarStar Current Employee in Las Vegas, Nevada

    You don't get a set amount of paid time off or vacation hours. You can sign up for them and earn them, which is fine, but you don't earn enough pto at a quick enough rate for it to be worth it. They have about 4 days worth of stuff happens hours that you can miss in a 6 month period before you begin getting written up. If you go over 30 hours, you get a verbal warning. Over 40 you get a written. Over 50 you get a written. And over 60 they can terminate you. This is only if you've actually been getting reprimanded. We have people who have missed over 100 hours on verbal warning because they didn't discipline the person soon enough, but have to follow policy.

  • Jan 13, 2016
    StarStarStarStarStar Current Alpine Access CCP in Murphy, North Carolina

    It is amazing! They work with anyone in any kind of situation who is needing time off.

  • Dec 11, 2015
    StarStarStarStarStar Current Customer Service Representative in El Paso, Texas

    you have to be there for awhile to receive benefits

  • Nov 04, 2015
    StarStarStarStarStar Current Customer Service Representative in Kingstree, South Carolina

    Don't allow you to use oto

  • Oct 13, 2015
    StarStarStarStarStar Former Escalations Supervisor in Atlanta, Georgia

    Had to work too many long hours just to accumulate `1 day off. Ludicrous. in 2 years only 2 weeks accumulated.

  • Jun 22, 2015
    StarStarStarStarStar Current Account Manager in Denver, Colorado

    We used to get 4 weeks after your 10 years and it was reduced to 3 weeks.

  • May 29, 2015
    StarStarStarStarStar Current Employee in Lakeland, Florida

    This is below average time off, too complicated

  • May 19, 2015
    StarStarStarStarStar Former CCP in Denver, Colorado

    slow to build of any significant paid time off

  • Oct 06, 2014
    StarStarStarStarStar Former Customer Service Representative in Eugene, Oregon

    Where do I start? As you probably know the United States has some of the worst protection laws for employees of any civilized country. Sykes is no exception. In fact if I could write the book on how to create horrible benefits for paid time off and vacations then they would probably lead the corporate community. Reason I say this is that in order to get a vacation with Sykes or any kind of paid time off you must be there for more than a year and at that time then you qualify within 6 months after that you actually have to wait 18 months to take a vacation it's like nothing I 've ever heard of.. such a thing... before. This place is a real winner. God help you if you get sick, even trying to get unpaid emergency leave is like pulling teeth.

  • Sep 27, 2014
    StarStarStarStarStar Current Employee in Fayetteville, North Carolina

    unless your exempt managment don't expect much


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