Sitel Employee Benefit: Job Training | Glassdoor

Sitel Job Training

Updated Apr 27, 2018

33 employees reported this benefit

2.9
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Employer Verified
Available to US-based employees (Change location)

Employee Comments

Showing 1–10 of 18
  • Apr 08, 2018
    StarStarStarStarStar Current Customer Service Representative in Oak Ridge, Tennessee

    You learn a lot about the company you are answering calls for, not a lot about actual issues you run into while in production

  • Feb 13, 2018
    StarStarStarStarStar Current Customer Service Representative in Corning, New York State

    I had to learn 95% of what i know on my own. it was not a very thorough process and it did not cover 50% of what i learned

  • Jan 30, 2018
    StarStarStarStarStar Former Customer Service Representative in Charlottesville, Virginia

    very poor training methods and very rude instructors

  • Jan 17, 2018
    StarStarStarStarStar Former Learning Specialist in Albuquerque, New Mexico

    The training can be fun depending on the trainer. Most curriculum is provided by the clients so it can not easily be changed or updated.

  • Aug 26, 2017
    StarStarStarStarStar Current Coach in Bartlesville, Oklahoma

    in classroom, on hands implemented training process, acceptable to questions on processes in order to better improve

  • Jun 12, 2017
    StarStarStarStarStar Former Employee in Spartanburg, South Carolina

    Rushed but effective. The problem is one of the trainers. She was very abusive verbally.

  • May 31, 2017
    StarStarStarStarStar Former Fraud Account Supervisor in Pompano Beach, Florida

    4 weeks paid training is great, but not everyone leaves training with the knowledge they should. The training material is out of date too.

  • May 23, 2017
    StarStarStarStarStar Current Computer services in Glasgow, Kentucky

    The training prepares the employee to use the systems that they will be using once they get on the call floor

  • Feb 06, 2017
    StarStarStarStarStar Current Learning Specialist in Pompano Beach, Florida

    4 week paid training, 2 week additional nesting training (OTJ)

  • Oct 13, 2016
    StarStarStarStarStar Current Customer Service Representative in Chicago, Illinois

    I accepted a very difficult campaign. We were nowhere near ready when the 2 week training was up.


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