Sitel Employee Benefits and Perks | Glassdoor

Sitel Benefits

2.7
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165 Ratings

Employee Benefit Reviews

Showing 1–10 of 165 comments

Most Commented

  • Oct 17, 2019
    StarStarStarStarStar Former Call Center Representative in Albuquerque, New Mexico

    The still have other locations in other states and work @home that have a good benefit package.

  • Feb 08, 2020
    StarStarStarStarStar Former Customer Service Representative in Pompano Beach, Florida

    Benefits are terrible. HR is borderline criminal in some of their actions. No vacation until you've worked six months. During slow times, or times when they wildly overhire in advance of 4th quarter, they force everyone to take TWO half hour, unpaid lunches, that of course, are not concurrent.

  • Jan 08, 2020
    StarStarStarStarStar Former Billing Specialist in Amarillo, Texas

    Having United Healthcare as the insurer helped tremendously. How time off was handled was a miserable joke.

  • Dec 06, 2019
    StarStarStarStarStar Former Customer Service Representative in Las Vegas, Nevada

    best thing was probably having vision and dental benefits butunfortunately i have never tried it

  • Dec 13, 2019
    StarStarStarStarStar Former Operations Manager in Ocala, Florida

    Worst I have ever seen

  • Nov 04, 2019
    StarStarStarStarStar Former Customer Service Representative in Ocala, Florida

    Decent benefits, pay is capped at a certain level and no Cost of Living Adjustments thereafter

  • Aug 14, 2019
    StarStarStarStarStar Current Employee in Miami, Florida

    Managed good communication with the employees.

  • Aug 28, 2019
    StarStarStarStarStar Former Employee in Houston, Texas

    Amounts to add family were a bit outrageous, but they are with just about any company these days. Co-Pays weren't bad, but deductibles and finding places that accepted coverage for dental and vision were difficult. Had to drive an hour to a smaller town to find someone who accepted the dental at reasonable price, and didn't see an eye doctor for almost 8 years. It was better when they went thru Aetna, but the switch to UHC was a hit to the wallet

  • Aug 11, 2019
    StarStarStarStarStar Former CGP in Las Vegas, Nevada

    They charged for benefits and I still got billed 100% my claims denied due to my employer not paying my premium although I was charged

  • Jun 19, 2019
    StarStarStarStarStar Current Premier Retention Agent in Hamilton, Alabama

    if you do not resign up in may then your insurance does not renew and after signing up just a little prior you dont realize that you need to reapply

Benefits Summary


List based on reports from current and former employees. It may not be complete.

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