Sitel Employee Benefits and Perks | Glassdoor

Sitel Benefits

2.6
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142 Ratings

Employee Benefit Reviews

Showing 1–10 of 142 comments

Most Commented

  • Oct 08, 2018
    StarStarStarStarStar Current Employee in Albuquerque, New Mexico

    This is for Sitel/Choice.... Best thing they offer is paid training. .Basic wage is ok for a sales position but to earn more you have to meet and exceed your sales objectives. Several of these are highly unrealistic if you stick to the Choice ethics guidelines. All the benefits and pers are availble, to fulltime employees, but you have to have been with the company 6 months or longer. Since most campaigns don't last that oong it is hard to accrue the seniority needed to take advantage of any of these, and because wages are so low, it is hard to afford the time off of work for a vacation even if you do have that seniority. If you try to take time off for anything short of a natural disaster before the six moths up, it will be without pay, and definitely going to put your job at risk.

  • Sep 28, 2018
    StarStarStarStarStar Current CCR in Ocala, Florida

    The worst thing about the benefits is the cost for coverage.

  • Sep 26, 2018
    StarStarStarStarStar Former Employee in Dallas, Texas

    About average for what you'd expect from a Customer Service call center. They were sufficient to survive on, though don't expect much more.

  • Aug 07, 2018
    StarStarStarStarStar Current Employee in Norman, Oklahoma

    Multiple benefits including medical, dental, vision, life insurance, short and long term disability. Paid time off and employee discounts.

  • Aug 23, 2018
    StarStarStarStarStar Former Employee in Athens, Georgia

    Too expensive for health insurance

  • Aug 27, 2018
    StarStarStarStarStar Current Customer Service Representative in Oak Ridge, Tennessee

    The benefits are explained but due to the overall healthcare costs everything has to go up

  • Jun 14, 2018
    StarStarStarStarStar Current CLG in San Angelo, Texas

    I like the benefits sitel has to offer it is nice that they care about your health and retirement because that's very important in today's world so I really think side cells package is pretty good I like the 401K that guarantees me some extra money later on when I retire and the health insurance everybody needs health insurance so those are the things that I

  • Jul 11, 2018
    StarStarStarStarStar Current Employee in Las Vegas, Nevada

    It's too expensive and how you gain vacation sucks.

  • May 22, 2018
    StarStarStarStarStar Former Employee in Pompano Beach, Florida

    Ratchet people and so many fights everyday you never know what will happen. This is the worst place to work at

  • Apr 08, 2018
    StarStarStarStarStar Current Customer Service Representative in Oak Ridge, Tennessee

    No benefits until 6 months, benefits are highly priced and low quality.

Benefits Summary


List based on reports from current and former employees. It may not be complete.

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