Support.com Benefits

2.7
161 Ratings

Employee Benefit Reviews

Showing 1–10 of 161 comments

Most Commented

  • Work From Home(79 comments)

    Work in your own home, no need for traveling.

  • Health Insurance(44 comments)

    It is expensive for what one makes an hour.

  • Vacation & Paid Time Off(41 comments)

    you miss out on a lot of policy changing and you have to catch up on the fly

Feb 23, 2020
Current Employee

They have good benefits but it Is expensive for the pay

Mar 21, 2020
Former Remote Service Technician (RST) in Redwood City, California

Vacation & Paid Time off as well as plenty over time with occasional mandatory time off

Sep 14, 2019
Current Contact Center Supervisor in New York, New York State

Health insurance is unfortunately a joke. My deductable for just me is 5000$, and that is with their PPO plan. They have a 401k but they do not also contribute towards it. So only good thing is my contributions are before taxes.

Aug 25, 2019
Current Employee

Extremely sparse time off, hard to use, often forced to use it to cover mandatory time off so nothing left to actually use for a vacation.

Jul 11, 2019
Former Remote Support Tech RST in Racine, Wisconsin

Great time off package with 2 weeks of PTO and Holiday pay. Time off is earned by the hours you work. Although any days missed regardless of the reason are debited from PTO and Holiday pay balance.

May 22, 2019
Current Employee

great benefits i love the job

May 8, 2019
Current Technical Lead Specialist in Tavares, Florida

There is nothing bad about the benefits package, It is robust and affordable.

Jun 25, 2019
Current Employee

Good PTO accrual levels, no 401(k) match.

Mar 24, 2019
Current RST in Duluth, Minnesota

The benefits are a high, not very affordable, since you will be getting paid at less than the poverty line. Not sure how this company gets away with that.

Apr 11, 2019
Current Remote Services Technician in Moorhead, Minnesota

The only thing I will be using is 401k. I don't have enough after bills to afford benefits. Go figure, right? Yeah, I guess I'll just stay on state benefits because SDC pays a pittance compared to what a college graduate in IT should be paid.

Viewing 1-10 of 161

Benefits Summary

List based on reports from current and former employees. It may not be complete.

Legend:Employer VerifiedNo Data

Insurance, Health & Wellness

Financial & Retirement

Family & Parenting

Perks & Discounts

  • Employee Discount
  • Free Lunch or Snacks
  • Employee Assistance Program
  • Gym Membership
  • Commuter Checks & Assistance (1)
  • Pet Friendly Workplace
  • Mobile Phone Discount
  • Company Car
  • Company Social Events
  • Travel Concierge
  • Legal Assistance

Professional Support

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