Zendesk Benefits

4.3
137 Ratings

Our Benefits

Here’s the deal: Zendesk offers competitive salaries and an excellent benefits package for full-time employees, including time off, referral bonuses, patent bonuses, and educational opportunities for career development. We offer a robust and global corporate social responsibility program for employees to volunteer in the communities where we work. Plus, our fully stocked kitchens, regular happy hours, latest tech goodies, and more make in-house perks pretty sweet, too. 

Rest and relaxation

So, you have a life outside of work. Good. That’s why we provide plenty of PTO for full-time employees. And when you’re in the office, we have plenty of comfy couches for when you need a break from your desk. (Psst. Please leave your desk.)

Health and wellness

Health is more than medical coverage for you and your family. You can participate in yoga or bootcamp fitness classes, and enjoy access to healthy produce, snacks, and a wellness discount program.

Learning and development

As nerds, we believe we’re never done learning—especially when it comes to professional development. We reimburse full-time employees who attend professional conferences or take courses to develop skills within their careers. You learn. We pay. Nice.

Planning for the future

Sometimes life happens and events take us by surprise. No matter what the occasion, our benefits package keeps you covered — with a 401K match, 16 weeks of maternity/paternity leave, disability and life insurance.

 

 

Which benefits does Zendesk provide?

Current and former employees report that Zendesk provides the following benefits. It may not be complete.

Insurance, Health & WellnessFinancial & RetirementFamily & ParentingVacation & Time OffPerks & DiscountsProfessional Support

Insurance, Health & Wellness

Health Insurance
4.6
20 Ratings
Employer Verified
4.3
3 Ratings
Employer Verified
3.0
1 Rating
Employer Verified
5.0
1 Rating
Employer Verified
5.0
1 Rating
Employer Verified
5.0
1 Rating
Employer Verified
Accidental Death & Dismemberment Insurance
Employer Verified
Disability Insurance
Employer Verified
Health Savings Account (HSA)
Employer Verified
Occupational Accident Insurance
Employer Verified
Supplemental Life Insurance
Employer Verified

Financial & Retirement

3.4
8 Ratings
Employer Verified
4.3
3 Ratings
Employer Verified
3.5
2 Ratings
Employer Verified
Equity Incentive Plan
Employer Verified
Pension Plan
Employer Verified
Performance Bonus
Employer Verified
Stock Options
Employer Verified
Supplemental Workers' Compensation
Employer Verified

Family & Parenting

4.7
31 Ratings
Employer Verified
4.5
6 Ratings
Employer Verified
Adoption Assistance
Employer Verified
Childcare
Employer Verified
Dependent Care
Employer Verified
Family Medical Leave
Employer Verified
Fertility Assistance
Employer Verified
Military Leave
Employer Verified
Reduced or Flexible Hours
Employer Verified
Unpaid Extended Leave
Employer Verified

Vacation & Time Off

4.6
11 Ratings
Employer Verified
4.3
3 Ratings
Employer Verified
4.0
2 Ratings
Employer Verified
Bereavement Leave
Employer Verified
Volunteer Time Off
Employer Verified

Perks & Discounts

4.4
8 Ratings
Employer Verified
5.0
2 Ratings
Employer Verified
4.0
1 Rating
Employer Verified
Commuter Checks & Assistance
Employer Verified
Employee Assistance Program
Employer Verified
Legal Assistance
Employer Verified
Mobile Phone Discount
Employer Verified

Professional Support

Diversity Program
Employer Verified
Job Training
Employer Verified
Professional Development
Employer Verified
Tuition Assistance
Employer Verified

Employee Benefit Reviews

Showing 1–10 of 137 comments

Most Commented

Oct 5, 2022
4.0
Current Employee

Good parental leave benefits, 401k match is too low.

Report
Oct 5, 2022
5.0
Current Employee

Generous parental leave and wellness benefits like access to modern health, first friday of every month off, etc.

Report
Oct 3, 2022
4.0
Current Employee

good benefits, all the basic ones

Report
Oct 1, 2022
5.0
Current Employee

Work-life balance, Recharge Fridays, remote

Report

What Zendesk employees are saying

Join the conversation on

Tech

339.3K Members 

Ask candid career questions

-1 - https://www.fishbowlapp.com/bowl/technology/posts?cf=gd&utm_medium=Glassdoor&utm_source=glassdoor.com&utm_campaign=Benefits&utm_content=Employer-content-noKeywordTopic-Benefits&utm_term=Zendesk~360923
Join the conversation on
Sep 14, 2022
5.0
Current Employee

Amazing place to to work, especially if you have a family.

Report
Sep 13, 2022
5.0
Current Employee

Depending on the department, it's possible to have very good work life balance. Lots of good benefits overall including 401k matching, $1,500 annual professional development budget (there's a whole process to get approval though), 100% of your monthly healthcare plan costs are paid for by the company with discounted rate for your family, and everyone seems to take really long mat/pat leaves.

Report
Sep 6, 2022
5.0
Current Customer Success Manager in New York, NY, New York State

Best work/life balance of my career thus far,

Report
Sep 6, 2022
4.0
Current Employee

16 weeks paid parental leave is great, 401k could be better

Report
Aug 30, 2022
4.0
Current Account Executive in Miami, FL, Florida

Full coverage with a small premium. Refresh fridays which entails 1 full Friday off for non-sales related positions and half day fridays for sales related. Downside is they are doing away with the ESPP program and for some odd reason there’s not unlimited FTO for sales roles, which my experience is the majority of SaaS companies have this.

Report
Aug 29, 2022
4.0
Current Employee

Salary is OK. Would have better retention if package was uplifted to match industry standards

Report
Viewing 1 - 10 of 137 Reviews

Popular Careers with Zendesk Job Seekers

JobsSalariesInterviews

Work at Zendesk? Share Your Experiences

Zendesk

Zendesk

(Click to rate)
or