inContact Employee Benefits and Perks | Glassdoor

inContact Benefits

3.2
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45 Ratings

Employee Benefit Reviews

Showing 1–10 of 45 comments

Most Commented

  • Health Insurance(12 comments)

    “There is a health center on-site where you can see a doctor or nurse practitioner and pick up common prescriptions. HR is very knowledgeable about...”

  • 401K Plan(12 comments)

    “Average 401K. Minimal matching after three years.”

  • Vacation & Paid Time Off(5 comments)

    “For the amount of hours we put in seemed like you couldn't take it, or if you didn't you couldn't carry over. If you are in sales you...”

  • Aug 17, 2017
    StarStarStarStarStar Current Employee in Sandy, Utah

    Company offers onsite health clinic and gym for employees.

  • Sep 12, 2017
    StarStarStarStarStar Former Marketing Communications Manager in Sandy, Utah

    Health insurance is average, and changes every year. They may improve now that inContact has been acquired by NICE; a larger company.

  • Jul 16, 2017
    StarStarStarStarStar Current Voice Engineer in Sandy, Utah

    Best thing is the Health Insurance. The worst thing is the company perks if you do not work at the company site location but, work remote. You do not get the chance to attend the activities and events that are hosted by the company.

  • Jul 29, 2017
    StarStarStarStarStar Current Employee in Sandy, Utah

    Positive: time off is good if you've put in a few years, performance bonuses, on-site healthcare. Mediocre: insurance cost and coverage is about average, besides the on-site clinic. Negative: no ESPP, no tuition reimbursement, maternity/paternity leave is unpaid/minimum required by law.

  • Jul 29, 2017
    StarStarStarStarStar Current Employee in Sandy, Utah

    The positive: the time off and bonus packages are great. Time off is based on how long you've been with the company. Depending on your manager, there are also opportunities to work from home. The bonus is quarterly and based on meeting goals, yours and larger company goals. The mediocre: the insurance cost and coverage is okay, probably about average for a company this size. The negative: things like maternity/paternity leave, bereavement, etc., are the minimum required by law (up to 12 weeks unpaid leave) and there is no more ESPP.

  • Jun 05, 2017
    StarStarStarStarStar Current Sales Engineer in Salt Lake City, Utah

    Prices going up, coverage going down. Stock Purchase plan disappeared when the company was acquired. Benefits continue to be scaled back.

  • May 07, 2017
    StarStarStarStarStar Current Financial Analyst in Sandy, Utah

    Best: more time off than average. Starting is 16 days, 2 floating holidays, and 9 holidays. Time off increases to 20 and then 25 days after 3 and I think 5 years. Worst: 401(k) match isn't fully vested until three years. Not a huge deal, but something to be aware of.

  • May 03, 2017
    StarStarStarStarStar Current Employee in Sandy, Utah

    Everything is pretty standard. Nothing that will turn you away, but also nothing that is going to make you leave your job immediately to come work here.

  • Apr 20, 2017
    StarStarStarStarStar Current Employee in Salt Lake City, Utah

    The benefits are average or below average

  • Apr 17, 2017
    StarStarStarStarStar Current Employee in Sandy, Utah

    The health benefits are horrible. The healthcare benefits carrier constantly denies claims and you end up having to make phone calls to them and your doctors' offices to sort things out. I waited for 45 minutes on hold the other day while one of the reps called my doc's office only to be disconnected. I called back, and was disconnected again. The only good thing about the health benefits is the ER care. High deductibles. The prescription plan is also through the health benefits provider and they do not cover a lot of the prescriptions I needed this year (and they were not prescriptions I would call special or out of the ordinary). You use up your flex money quickly for the cost of paying medical/prescription expenses.

Benefits Summary


List based on reports from current and former employees. It may not be complete.

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Insurance, Health & Wellness

Financial & Retirement

Family & Parenting

Vacation & Time Off

Perks & Discounts

Professional Support

  • Diversity Program
  • CheckmarkJob Training (9)
  • Professional Development
  • Apprenticeship Program
  • Tuition Assistance

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