What does an Associate Director do?

Associates are typically members of a team of workers who collaborate to ensure that a client's needs are met during a visit or a transaction. They frequently interact with customers, use their people skills to help with sales, create a pleasant and clean environment, and ensure that clients and customers enjoy their experience. Associates are usually the first point of contact for customers. They must be pleasant, friendly, and communicative with customers as they need to listen and assist customers with their needs, explain products and availability, and make sales.

Associates are sometimes called upon to write sales reports or requests for materials. They handle paper money, credit cards, and checks and ensure customers get what they paid for and that their transaction and change and charges are accurate. They help customers find products that match their budget and satisfy their needs and assist with product selection. They also take inventory and restock shelves and sometimes handle customer complaints. Associates usually have one year of experience working in a retail store and should have basic sales training and excellent customer service skills.

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EducationBachelor's Degree
Work/Life Balance
3.3 ★
Salary Range--
Career Opportunity
3.6 ★
Avg. Experience8+ years

Associate Director Salaries

Average Base Pay

$117,656 /yr
Same as national average
Not including cash compensation
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$72K
Median: $118K
$192K
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Glassdoor Estimated Salary

Associate Director Career Path

Learn how to become an Associate Director, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

L7
Director of Legal
$185,490/yr
L8
See Career Path

Associate Director Insights

Read what Associate Director professionals have to say about their job experiences and view top companies for this career.
Weis MarketsWeis Markets
Associate
Jan 22, 2021

“This job is great and i like doing what i do but the management is terrible.”

PetSmartPetSmart
Associate
Sep 24, 2020

“My one store was really awesome and I had an amazing group of people I worked with!”

Cracker BarrelCracker Barrel
Associate Manager
May 7, 2019

“Terrible work/ Life balance no way to have a family and enjoy life working here!”

Heidell Pittoni Murphy & BachHeidell Pittoni Murphy & Bach
Associate
Mar 19, 2021

“HPMB was an excellent place to work and opened up additional opportunities for me in the legal world”

SwiggySwiggy
Associate
Jan 16, 2021

“It's good for freshers to start their career as the pay is somewhat good.”

AyalaAyala
Associate
Jul 30, 2021

“Good for individuals who seek to get good pay (above market) and retirement.”

Rentokil PCIRentokil PCI
Senior Associate
Sep 29, 2020

“Initial training program are really well designed which helps you find your strong suit in the industry.”

YSquare TechnologyYSquare Technology
Junior Associate
Oct 8, 2021

“I joined as a fresher and learned many innovative ideas which leads my career and profession too good.”

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Associate Director Interviews

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