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What does a Clerk do?

Clerks offer administrative support in all kinds of different organizations. Generally they provide assistance with filing, answering phones, processing payments, and offer general support to the administrative staff as needed. They may work for large companies, small offices, as part of hospital administration teams, and more. Skilled clerks are needed across all industries.

Clerks don't require education beyond a high school diploma, though many organizations may prefer to hire someone with a bachelor's degree. The most talented clerks tend to possess superior communication skills, a strong work ethic and a service-based attitude. They are always looking for ways to support their team. Solid computer skills and a basic understanding of bookkeeping best practices are huge assets to clerks.

  • File documents in the appropriate place so they are easy to find
  • Accurately enter data from paper files into computer systems
  • Answer and direct incoming telephone calls
  • Process incoming mail and ensure it reaches the appropriate person, prepare outgoing mail for sending
  • Deliver documents, memos, and files to internal departments and employees
  • Prepare invoices and process bill payments
  • Take minutes and notes during departmental meetings
  • Perform light housekeeping duties such as watering office plants, preparing coffee each morning and ensuring all communal spaces remain tidy
  • 1+ years of prior experience working in a professional office environment is preferred
  • Basic knowledge of Microsoft Office suite
  • Polite phone presence and strong customer service skills
  • Positive attitude and the ability to work as part of a team
  • Excellent attention to detail and accuracy with data entry
  • Strong work ethic and a self-starter who anticipates and completes tasks without being asked
  • Must have solid organizational skills
  • An understanding of how to use common office equipment such as printers, copiers and scanners is a plus
  • Superior communication skills are essential for success

Average Years of Experience

0 - 1
27%
2 - 4
16%
5 - 7
0%
8+
57%

Common Skill Sets

Excellent Customer Service
Effective Communication
Computer Literacy
Microsoft Office Software
Attention To Detail
English
Filing
Written Communication

Clerk Seniority Levels

L2
Clerk
$25,681/yr
L3
Senior Clerk
$28,595/yr
L4
Lead Clerk
$30,070/yr
Associate
7% made the transition
Team Manager
8% made the transition
See Career Path

Clerk Salaries

Average Base Pay

$25,681 /yr
Same as national average
Not including cash compensation
See More Insights
$19K
Median: $26K
$37K
See More Insights
Glassdoor Estimated Salary

Clerk Jobs