What does a Lead Logistics Coordinator do?

A logistics coordinator is responsible for managing all aspects of shipping routes and delivery, specifically with regard to customer satisfaction. As a logistic coordinator, customer satisfaction is a priority as this is how business remains successful. Additionally, a logistic coordinator is well-versed in supply management principles and practices. Responding immediately to customer questions and complaints and notifying them of any delays in the delivery schedule is essential to this position. Logistics coordinators usually work in a variety of industries within the logistics department.

A Bachelor's degree is preferred for logistics coordinators positions, however, a high school diploma with 5+ years' experience in customer service or logistics management a must. Successful logistics coordinators possess excellent communication and problem solving skills and are able to work with little supervision.

  • Manage orders and arrange stocking of materials and equipment to ensure they meet needs
  • Plan and track shipment of final products according to customer requirements
  • Communicate with suppliers, retailers and customers to achieve profitable deals and mutual satisfaction
  • Maintain logs and records of warehouse stock and executed orders
  • Recruit and coordinate logistics staff (e.g. truck driver's) according to availabilities and requirements
  • Prepare accurate reports for upper management
  • Arrange same-day deliveries whenever possible
  • Prepare accurate invoices
  • Bachelor's degree in Logistics or Business Analytics (preferred)
  • 5+ years' experience in customer service or logistics management
  • Ability to work with little supervision and track multiple processes
  • Knowledge of laws, regulations and ISO requirements
  • Computer-savvy with a working knowledge of logistics software (ERP)
  • Previous customer service experience
  • Outstanding organizational and coordination abilities
  • Excellent communication and interpersonal skills
  • Keen on working in a fast-paced environment
EducationGED / High School Degree
Work/Life Balance
3.3 ★
Salary Range--
Career Opportunity
3.2 ★
Avg. Experience2-4 years

Lead Logistics Coordinator Salaries

Average Base Pay

$52,583 /yr
Same as national average
Not including cash compensation
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Not enough salaries reported to show distribution
Median: $53K
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Glassdoor Estimated Salary

Lead Logistics Coordinator Career Path

Learn how to become a Lead Logistics Coordinator, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

Logistics Manager
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Lead Logistics Coordinator Insights

Read what Lead Logistics Coordinator professionals have to say about their job experiences and view top companies for this career.
Hillandale FarmsHillandale Farms
Logistics Coordinator
Aug 14, 2019

“My religion is no joke and no job is worth feeling terrible and degraded at the end of the day.”

Logistics Coordinator
Apr 2, 2021

“Lots of on the job training which is great when you are new to the industry.”

Winston-Salem State UniversityWinston-Salem State University
Student Life Coordinator
Aug 13, 2020

“Management was not the best but it was due to them not fully understanding the needs of the students.”

CURO Financial TechnologiesCURO Financial Technologies
Workforce Management Coordinator
Oct 11, 2020

“If you are looking for real obtainable career growth Curo is a great company to get started with.”

BDP InternationalBDP International
Logistics Coordinator
Sep 8, 2020

“Good location in Philly near some happy hour spots which is good since you’ll want to drink every night after working here.”

Walt Disney CompanyWalt Disney Company
Logistics Coordinator
Jan 21, 2021

“The pay for MY position wasn't bad but others are not enough for hourly.”

BOA LogisticsBOA Logistics
Logistics Coordinator
Feb 10, 2020

“I am thankful to have been apart of this great company and to have learned so much from everyone I worked with.”

Royal Air ForceRoyal Air Force
Logistics Officer
Oct 7, 2020

“You will receive some of the best training in the world in order to fulfil your role and excellent professional development.”

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Lead Logistics Coordinator Interviews

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