What does an Account Representative do?
Account representatives find, create, and maintain customer accounts and serve as the primary point of contact between clients and organizations. They communicate regularly with clients and address their concerns, keeping track of transactions and payments. Account representatives collaborate with several departments to manage client accounts, and they must multitask between several roles.
Account representatives stay up-to-date with current and prospective company accounts, monitor client communication, respond to calls or emails, create company invoices, and record all client transactions. They maintain records for client accounts and audit them regularly and collaborate with various departments to better serve client needs, including accounting and marketing. They search for, pitch, and attain new client accounts and sell additional products and services to existing clients. Account representatives need a bachelor's degree in marketing, sales, business, or related fields.
Account Representative Career Path
Learn how to become an Account Representative, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.
Account Representative Insights
“I have built relationships with highly professional and respectable individuals who have helped foster my own professional and personal growth.”
“Epsilon provides great training and resources to teach you everything you need to know about the industry.”
“your success can be heavily dependent on how well your team functions; grateful I had a good team”
“There is great work life balance in that you are not pressured to work overtime constantly.”
“But yes ! at the end of the month or two you will be a good house helper.”
“The pros of working at Herc Rentals are the amazing people you get to work along side with.”
“Working at Social High Rise was a great learning experience for me in my professional career.”
“Annual bonus is based on how well your salesperson sells so if they aren't motivated you get nothing.”
Account Representative Interviews
Account Representative Jobs
Frequently asked questions about the roles and responsibilities of an account representative
When working as an account representative, the most common skills you will need to perform your job and for career success are Excellent Communication, Written Communication, Microsoft Office Suite, Negotiation, and MS OUTLOOK.
- Sales Representative
- Sales Manager
The most common qualifications to become an account representative include a minimum of a Bachelor's Degree and an average of 0 - 1 years of experience not including years spent in education and/or training.