What does an Account Representative do?

Account representatives find, create, and maintain customer accounts and serve as the primary point of contact between clients and organizations. They communicate regularly with clients and address their concerns, keeping track of transactions and payments. Account representatives collaborate with several departments to manage client accounts, and they must multitask between several roles.

Account representatives stay up-to-date with current and prospective company accounts, monitor client communication, respond to calls or emails, create company invoices, and record all client transactions. They maintain records for client accounts and audit them regularly and collaborate with various departments to better serve client needs, including accounting and marketing. They search for, pitch, and attain new client accounts and sell additional products and services to existing clients. Account representatives need a bachelor's degree in marketing, sales, business, or related fields.

EducationBachelor's Degree
Work/Life Balance
3.4 ★
Salary Range--
Career Opportunity
3.3 ★
Avg. Experience2-4 years

Account Representative Salaries

Glassdoor Estimated Salary

Account Representative Career Path

Learn how to become an Account Representative, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

Account Representative
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Account Representative Insights

Read what Account Representative professionals have to say about their job experiences and view top companies for this career.
Sundberg America Sundberg America
Strategic Account Representative
Jul 29, 2020

“I have built relationships with highly professional and respectable individuals who have helped foster my own professional and personal growth.”

Account Management Specialist
Nov 17, 2020

“Epsilon provides great training and resources to teach you everything you need to know about the industry.”

Super Micro Computer, Inc. (Supermicro)Super Micro Computer, Inc. (Supermicro)
Account Representative
Nov 23, 2020

“your success can be heavily dependent on how well your team functions; grateful I had a good team”

State FarmState Farm
Account Specialist
Nov 1, 2019

“There is great work life balance in that you are not pressured to work overtime constantly.”

Used Clothing ExportsUsed Clothing Exports
Account Assistant
Oct 9, 2020

“But yes ! at the end of the month or two you will be a good house helper.”

Herc RentalsHerc Rentals
Customer Account Specialist
Oct 2, 2019

“The pros of working at Herc Rentals are the amazing people you get to work along side with.”

Social High RiseSocial High Rise
Social Media Account Specialist
Feb 28, 2020

“Working at Social High Rise was a great learning experience for me in my professional career.”

Account Specialist
Sep 5, 2019

“Annual bonus is based on how well your salesperson sells so if they aren't motivated you get nothing.”

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Account Representative Interviews

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Account Representative Jobs

Frequently asked questions about the roles and responsibilities of an account representative

When working as an account representative, the most common skills you will need to perform your job and for career success are Excellent Communication, Written Communication, Microsoft Office Suite, Negotiation, and MS OUTLOOK.

The most similar professions to account representative are:
  • Sales Representative
  • Sales Manager
  • Accountant
  • Cfo

The most common qualifications to become an account representative include a minimum of a Bachelor's Degree and an average of 0 - 1 years of experience not including years spent in education and/or training.