Account representatives find, create, and maintain customer accounts and serve as the primary point of contact between clients and organizations. They communicate regularly with clients and address their concerns, keeping track of transactions and payments. Account representatives collaborate with several departments to manage client accounts, and they must multitask between several roles.
Account representatives stay up-to-date with current and prospective company accounts, monitor client communication, respond to calls or emails, create company invoices, and record all client transactions. They maintain records for client accounts and audit them regularly and collaborate with various departments to better serve client needs, including accounting and marketing. They search for, pitch, and attain new client accounts and sell additional products and services to existing clients. Account representatives need a bachelor's degree in marketing, sales, business, or related fields.
Average Years of Experience
Common Skill Sets