What does an Applications Specialist do?
Applications specialists install and maintain computer applications, and often adjust or reconfigure standard off-the-shelf applications and tailor them to meet the specific needs of the organization or individual users. They may play a primary role in selecting or recommending applications based on user needs. They also provide applications-related training, technical support, and troubleshooting assistance.
Applications specialists typically have a bachelor’s degree in an IT/computer or science discipline, depending on the focus of the role. They must be well-informed on the most commonly used applications and related tools, particularly those that are industry standard in any field of their specific concentration. Applications specialists must have excellent customer support and communication skills. These roles often require the ability to develop training or support materials such as FAQs or troubleshooting guides.
- Develop, lead, and direct the ongoing development and support of an enterprise data warehouse platform.
- Estimate team level timelines and technical efforts for planning purposes.
- Manage relationships with major vendors and service providers to ensure they cost-effectively meet the needs of the organization.
- Application development, modification, and maintenance of applications.
- Product training and demonstrations (travel required to customer sites).
- Provide troubleshooting, coaching and training for team members to enhance ability to handle similar situations in the future.
- Handle time-sensitive audit requests and see them to completion.
- Participate in on-call rotation and after hours work as required.
- Help with lab maintenance, including staying compliant with safety standards and inspections, ordering lab supplies, and completing paperwork.
- Follow-up with the client when NSF checks come back to ensure a replacement payment is processed.
- Manage deliverables by working with vendor resources within budget, maintenance, and quality.
- Analyze and prepare data for both oral presentations and publications in scientific journals.
- Identify, troubleshoot, and resolve technical and functional software issues.
- Conduct code reviews, code quality checks and developer integration testing.
- Post daily receipts on a timely basis to ensure accurate maintenance of accounts receivable balances.
- Analyze customer ledger records to ensure proper allocations have occurred so that reports and general ledger accounting are accurate.
- Bachelor's or Graduate's Degree in business administration, computer science, engineering or information technology or equivalent experience.
- Experience with SQL, AutoCAD, and PLM software and systems.
- Prior experience as a consultant.
- Demonstrated problem solving and leadership skills.
- Comfortable drafting expense reports and utilizing technical leadership skills.
- Sound time management and an eye on continuous improvement.
- Demonstrated fluency in product knowledge.
- Can collaborate with team members and clients when appropriate.
How much does an Applications Specialist make?
Applications Specialist Career Path
Learn how to become an Applications Specialist, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.
Average Years of Experience
Applications Specialist Insights
“Can be stressful and pay is not enough.”
“Received final paycheck late and it didn't even include vacation pay which was sent a week later.”
“And good pay”
“Very difficult to grow in your role and in general career development”
“Great pay and I actually love coming to work!”
“Good work and life balance”
“Career growth and development is slower”
“Everything is good minus low pay.”
Applications Specialist Interviews
Frequently asked questions about the roles and responsibilities of an Applications Specialist
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