What does an Assistant Community Manager do?

Community managers help build, grow and manage online communities for companies or brands. They use analytics tools and monitor social media outlets, online forums, or blogs. A community manager looks to identify what is being said about the company or the brand they are working for, and they engage with customers or fans using outlets including social media or live events to help increase awareness and brand loyalty.

Community managers set and implement social media or communication campaigns to align with a company's marketing strategies; they are responsible for providing engaging text, image, and video content for a company's social media accounts and for responding to comments and customer queries in a polite, efficient and timely manner. Community managers also organize and participate in special events that build the brand's community and boost its awareness. Community managers are also current with digital technology trends. Community managers need a bachelor’s degree in related fields, including communications or marketing, with an emphasis on social media management, sales, and marketing.

What responsibilities are common for Assistant Community Manager jobs?
  • Work directly with COO in overseeing the outreach budget(s).
  • Pre-lease units and maintain a working wait list of prospective residents.
  • Participate in the hiring, evaluation of, and terminations of assigned staff.
  • Collect all required new lease paperwork, fees and deposits.
  • Conduct service follow up when work is completed.
  • Assist in collection of rents and preparation of receipts.
  • Prepare, submit and maintain accurate record reports, and documents.
  • Work as part of a team and complete assignments independently.
  • Receive resident complaints in a calm and open manner.
  • Create a motivating and positive work environment for the team.
  • Perform any other related duties as required or assigned.
  • Update on daily basis all rents, deposits and application fees received.
  • Greet prospective clients, show properties and aid in leasing duties.
  • Maintain an awareness of local market conditions and trends.
  • Develop, implement, and execute an effective sales strategy to achieve patient acquisition targets.
  • Assist with rent collections, accounts payable and accounts receivables.
  • Keep accurate records of prospective and current residents, as well as rent and inventory.
  • Seek to improve in all aspects of work performance.
  • Create and manage an account development plan and report on results.
  • Assist in keeping common areas of the office clean and organized.
  • Be physically present at the center to provide client support.
  • Conduct resident move-outs in accordance with state law and company standards.
  • Communicate programs and develop positive relations with tenants, family, and volunteers.
What are the typical qualifications for Assistant Community Manager jobs?
  • Associate's or Bachelor's Degree in business, management, computer science or business administration, or equivalent experience.
  • Experience with computing, onboarding, and problem solving for clients.
  • Conduct work with confidence and a positive attitude.
  • Is a professional at all times and can use critical thinking skills and attention to detail.
  • Comfortable with posting notices and processing evictions in a kind and humane manner.
  • Can work with clients to resolve issues, process renewals, and draw up and sign leases.
  • Demonstrated time management skills and capabilities.
  • Experiences with budget planning and creating overviews.
EducationBachelor's Degree
Work/Life Balance
3.6 ★
Total Pay--
Career Opportunity
3.6 ★
Avg. Experience2-4 years

How much does an Assistant Community Manager make?

Confident
$58,831 /yr
Total Pay
$41,152
 /yr

Base Pay

+
$17,679
 /yr

Additional Pay

$58,831

 / yr
$31K$286K
Most Likely Range
Possible Range
See More Insights

Assistant Community Manager Career Path

Learn how to become an Assistant Community Manager, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

L2
Assistant Community Manager
$58,831/yr
L3
L2

Average Years of Experience

0 - 1
34%
2 - 4
62%
5 - 7
0%
8+
4%
Not including years spent in education and/or training
See Career Path

Assistant Community Manager Insights

Read what Assistant Community Manager professionals have to say about their job experiences and view top companies for this career.
LyvlyLyvly
Community Manager
Feb 4, 2020

“Really strong group of fun and intelligent colleagues who I really enjoy coming to work with on a daily basis.”

Steadfast CompaniesSteadfast Companies
Community Manager
Mar 11, 2020

“Steadfast is amazing and I constantly brag to friends and family about how much I love my job!”

Lantower Residential & Lantower Luxury LivingLantower Residential & Lantower Luxury Living
Community Manager
Jul 13, 2020

“I am excited for my career path with Lantower and my continued success with such a great company!!”

LMCLMC
Community Manager
Jun 2, 2020

“LMC has done a great job of recruiting and retaining some of the best talent in the industry.”

Continental PropertiesContinental Properties
Community Manager
Jul 22, 2020

“Benefit package is amazing and you will look forward to going to work each day.”

Stack OverflowStack Overflow
Community Manager
Jul 20, 2020

“Watching opportunities go untaken and talent go fallow isn't pleasant even if your own career is growing.”

DBS BankDBS Bank
Community Manager
Feb 25, 2022

“They’re really great at giving you new opportunities outside of your job scope to experiment with.”

GreystarGreystar
Assistant Community Manager
Dec 16, 2020

“If you have a child/family good luck hope you get a great supervisor because if not they could careless.”

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Assistant Community Manager Interviews

Frequently asked questions about the roles and responsibilities of an Assistant Community Manager

When working as an Assistant Community Manager, the most common skills you will need to perform your job and for career success are Decision Making, Facsimile, Excellent Customer Service, Sales Process, and Written Communication.

The most similar professions to Assistant Community Manager are:
  • Property Manager
  • Manager
  • Leasing Agent
  • Store Manager

The most common qualifications to become an Assistant Community Manager include a minimum of a Bachelor's Degree and an average of 0 - 1 years of experience not including years spent in education and/or training.

Related Careers

Property Manager
$67,473
No skills overlap
Manager
$65,591
No skills overlap
Leasing Agent
$51,514
13% skills overlap
Store Manager
$68,301
No skills overlap

Assistant Community Manager Jobs