What does an Assistant Team Member do?
Team members help customers find the desired goods or services they seek. They answer questions, make purchase recommendations, and explain the benefits of particular goods or services. Once they have assisted the customer in selecting what they want, they will add up a total purchase and complete the transaction. Team members greet customers and make them feel welcome by establishing a friendly and supportive shopping environment. They communicate with customers to find out what they want or need and make recommendations, locating relevant merchandise.
Team members call other stores or place special orders if their desired item or merchandise is out of stock. They explain merchandise’s function and purpose in an informative and persuasive manner to capture customers’ curiosity and increase their interest in buying the items. When applicable they will demonstrate operation or use of items and explain their position in everyday life. They stay informed about promotions, sales and company policies about exchanges, payments and returns. They inform customers of these policies when it is helpful or necessary. Team members need a high school diploma or equivalency.
Crew Member Salaries
Average Base Pay
Assistant Team Member Insights
“the food is good and you get a shift meal including an app + drink which was really great”
“I live in south florida and my pay is $10.50/hr which is not bad but not the best.”
“I really enjoyed going to work because it was a very fun and friendly atmosphere.”
“for me none because all are really awesome and easy to work with each and everyone”
“Very little work and if you are one of the favorites you'll be paid well for doing nothing”
“Increased pay and I was able to go on many trips because they let me off”
“really good team work everyone gets there jobs done within the elected time slot well managed and cleaned”
“Forced Certificate training that fails to properly train you for any real work and is just a way to under”
Assistant Team Member Interviews
Assistant Team Member Jobs
Frequently asked questions about the roles and responsibilities of an assistant team member
When working as an assistant team member, the most common skills you will need to perform your job and for career success are Arrangements, Written Communication, VERBAL Communication, Attention To Detail, and Time Management.
- General Manager
- Store Manager