What does an Associate Manager do?

Associates are typically members of a team of workers who collaborate to ensure that a client's needs are met during a visit or a transaction. They frequently interact with customers, use their people skills to help with sales, create a pleasant and clean environment, and ensure that clients and customers enjoy their experience. Associates are usually the first point of contact for customers. They must be pleasant, friendly, and communicative with customers as they need to listen and assist customers with their needs, explain products and availability, and make sales.

Associates are sometimes called upon to write sales reports or requests for materials. They handle paper money, credit cards, and checks and ensure customers get what they paid for and that their transaction and change and charges are accurate. They help customers find products that match their budget and satisfy their needs and assist with product selection. They also take inventory and restock shelves and sometimes handle customer complaints. Associates usually have one year of experience working in a retail store and should have basic sales training and excellent customer service skills.

EducationBachelor's Degree
Work/Life Balance
3.4 ★
Salary Range--
Career Opportunity
3.6 ★
Avg. Experience8+ years

Associate Manager Salaries

Average Base Pay

$60,581 /yr
Same as national average
Not including cash compensation
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$32K
Median: $61K
$117K
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Glassdoor Estimated Salary

Associate Manager Career Path

Learn how to become an Associate Manager, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

L3
Legal Manager
$98,649/yr
L4
Lead Associate
$101,582/yr
L5
See Career Path

Associate Manager Insights

Read what Associate Manager professionals have to say about their job experiences and view top companies for this career.
Weis MarketsWeis Markets
Associate
Jan 22, 2021

“This job is great and i like doing what i do but the management is terrible.”

PetSmartPetSmart
Associate
Sep 24, 2020

“My one store was really awesome and I had an amazing group of people I worked with!”

Willis Towers WatsonWillis Towers Watson
Associate
Mar 18, 2021

“I believe this is one of the reasons there is pretty high turnover at the junior and mid”

Heidell Pittoni Murphy & BachHeidell Pittoni Murphy & Bach
Associate
Mar 19, 2021

“HPMB was an excellent place to work and opened up additional opportunities for me in the legal world”

DeloitteDeloitte
Associate
Aug 23, 2021

“Big 4 experience is a great resume builder and you get to work with different industry based on your team”

Glu MobileGlu Mobile
Associate
Aug 8, 2021

“Good to work at this type of environment and can experience best cultural but no growth in career development”

Affiliated Construction ServicesAffiliated Construction Services
Intern - Hourly
Sep 4, 2020

“Internship program is not structured like others (which is negative or positive depending on preference).”

SwiggySwiggy
Associate
Jan 16, 2021

“It's good for freshers to start their career as the pay is somewhat good.”

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Associate Manager Interviews

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Associate Manager Jobs

Frequently asked questions about the roles and responsibilities of an associate manager

The most similar professions to associate manager are:
  • Team Manager
  • Attorney
  • Partner
  • Counsel

The most common qualifications to become an associate manager include a minimum of a Bachelor's Degree and an average of 0 - 1 years of experience not including years spent in education and/or training.