What does a Barista do?
Baristas are responsible for making quality beverages, generally speciality hot drinks, preparing food orders, working the cash register, and cleaning and stocking the store. Baristas must do all of these tasks quickly and efficiently while also making sure to form good customer relationships.
Baristas typically need a high school diploma or equivalent. Additionally, baristas need to have strong English skills and must thrive in an environment that requires multi-tasking. The best baristas are dedicated to providing a high quality customer experience.
- Prepare and serve coffee and tea drinks that meet quality standards
- Properly handle and maintain all equipment
- Respond to orders, questions, concerns, and complaints in a polite and efficient manner
- Accurately handle cash and credit card payments, following appropriate cash-handling procedures
- Serve customers quickly and efficiently
- Demonstrate a thorough understanding of all the menu offerings
- Observe relevant health and safety standards
- A high school diploma or general education degree (GED)
- Retail, hospitality, and/or customer service experience preferred
- Ability to read and speak English proficiently
- Strong ability to multi-task
- Basic mathematical skills
- Ability to problem solve quickly
- Strong customer service and communication skills
- Ability to follow directions
How much does a Barista make?
Barista Career Path
Learn how to become a Barista, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.
Average Years of Experience
“Everyone was patient and kind and I made so many friends throughout my time working here.”
“Great benefits and enjoyed the free bag of coffee each week and discount on merchandise.”
“I worked with such amazing people and met new friends and all the customers were very nice and understanding.”
“If you're thick skinned and love people than you'll have a great time.”
“$19 hourly but really your starting pay is minimum wage and the rest are tips.”
“They worked great with my changing schedule evert semester and had great benefits for only being part time.”
“Working at starbucks provided great training and really help you feel comfortable at the job!”
“I thought it was really fun and liked that they were flexible with my school schedule.”
Frequently asked questions about the role and responsibilities of baristas
A barista works in a coffee shop, taking orders and preparing drinks. They may also prepare and serve baked goods and other food items. The term refers to someone who has undergone training in espresso preparation, although most baristas make coffee and espresso-based beverages.
For those who enjoy interacting with people and staying busy, working as a barista is an appealing career option. Some of the best aspects of the role include a positive atmosphere and working with a team. Most baristas have a good work-life balance and can choose how much they want to work. Baristas can work full- or part-time hours and earn a decent salary without a lot of required education or training.
As with any job, there are some downsides of being a barista. For example, it requires standing for long hours and often starting early in the morning. Depending on the popularity of the coffee shop, the workplace may often be busy, particularly at peak times, which can be stressful.