What does a Business Banker do?
Business bankers serve as business development and customer service officers at banks. They search for business people and corporations that need loans for their business operations and meet with them to present offers for short-term and long-term loans. They collect the client's financial statements to verify creditworthiness and review their reputation to minimize the chances of fraud and potential loss at the bank.
Business bankers prepare and maintain all relevant documents and file loan applications, approval documents, process papers, and client financial statements. Depending upon market requirements, they devise and modify loans and study loans offered by competitors, and develop new loans for the clients. They participate in staffing and training activities and explain new options and products to department staff. If current offers do not suffice an applicant's requirements, a business banker can provide customized solutions to help qualified clients secure a loan. Business bankers need a degree in business or finance or an MBA.
- Manage lending and deposit relationships with small business customers.
- Originate new business opportunities through outside business development sales calls to centers of influence and prospective customers.
- Responsible for the establishment and maintenance of each market's business relationships with assigned branch personnel.
- Analyze financial statements and customer profiles to support the needs of existing and new potential customers.
- Appropriately handle Business Banking customer service issues in assigned portfolio.
- Perform and document complete interview with customers while obtaining and providing all required documentation as applicable to loan process.
- Maintain and effectively manage individual business portfolios in all respects (i.e., financial and documentation exceptions, reviews, and collection activities in support of centralized collection and/or assigned collection activities).
- Develop and manage mid sized to large customer relationships to include all type of business banking and deposit products and services and maximize long-term customer satisfaction through aggressive cross-selling efforts to satisfy customers' financial needs.
- Demonstrate sound judgment in decision making, abiding appropriately to established guidelines and procedures.
- Actively manage and refer those larger customer and loan relationships to market Commercial or Community Bankers, as warranted, to maintain the target customer size. Work with Commercial and/or Community Bankers and, as necessary, obtain the approval of the market Senior Commercial Banker, with a goal of providing a smooth transition of accounts.
- Bachelor's or Graduate's Degree in business.
- Comfortable with conducting client interaction in a professional manner.
- Fluency with product knowledge to help assist clients.
- Strong critical thinking and negotiation skills.
- Can problem solve with confidence and provide technical assistance when necessary.
- Willing to strengthen client relationships and assist with decision making.
- Pays strict attention to detail when answering client questions or addressing concerns as well as in onboarding processes.
- Strong leadership and negotiation skills.
- Comfortable making decisions that strengthen and renew relationships and the client pipeline.
How much does a Business Banker make?
Business Banker Career Path
Learn how to become a Business Banker, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.
Years of Experience Distribution
Business Banker Insights
“Business banking management i is top notch all the way to the top of the house”
“No complains and great pay.”
“Lower pay and no bonuses.”
“Great people to work with”
“Good place to grow your career”
“Good opportunity for career development”
“Flexible working is an added advantage”
“Pay was pretty good considering”
Business Banker Interviews
Frequently asked questions about the roles and responsibilities of a Business Banker
- Relationship Banker
- Personal Banker
- Private Banker
- Premier Banker