What does a Business Relationship Manager do?
Business relationship managers establish and maintain connections to and between internal units or external clients with the goal of encouraging an efficient, positive workflow. They often serve as a liaison who synchronizes the work of multiple teams, staff members, or external contacts. They identify potential areas of conflict and create proactive solutions, while also resolving existing challenges. Their role also includes evaluating current processes to pinpoint opportunities for improved revenue or increased productivity.
Business relationship managers typically have at least a bachelor’s degree, often in a business or technology field. These roles require strong project management skills and the ability to understand the comprehensive business operation and its critical processes. These managers must be adept at problem solving and conflict resolution and must be comfortable working with internal and external stakeholders.
Average Years of Experience