Working as a Call Center Agent

What's it like to work as a Call Center Agent? Read testimonies from real people who work as a Call Center Agent—everything from work-life balance to career satisfaction. Hear from an expert and see top companies to work for as a Call Center Agent.

Call Center Agent Ratings

12K Call Center Agent reviews for 6K companies

Work/Life Balance
3.3 ★
Compensation & Benefits
3.2 ★
Career Opportunity
3.1 ★
Number of Jobs on Glassdoor

13K Call Center Agent Jobs

Call Center Agent Reviews

What do Call Center Agent professionals have to say about their job? Read through 12K Call Center Agent reviews for 6K companies.
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Favorite Part
Contact Center Associate
Mar 22, 2022

“nice atmosphere to work and enjoy”

Bank of IrelandBank of Ireland
Call Center Agent
Mar 21, 2020

“Low starting salary otherwise happy here.”

Orlin & CohenOrlin & Cohen
Call Center Representative
Oct 15, 2021

“No one is happy working here.”

Contact Center Representative
Apr 8, 2020

“Good management, Happy customers overall”

TELUS InternationalTELUS International
Call Center Agent
Apr 22, 2022


Top Companies for Call Center Agent

3.2 ★
219 Jobs
7K Reviews
7K Salaries

WHAT DO WE DO? It’s pretty simple, really. We only do one thing—we make lives better…one interaction at a time—for our clients, customers, colleagues and communities. And we do it by relying on our people and leveraging the processes, tools and technologies needed to deliver an insanely great customer experience. WHERE ARE WE? Our team is vast and wide, comprised of 100,000 employees in 15 countries around the globe. We’re headquartered in Orange County, CA—the land of perpetual sunshine and avocado on everything. WHO DO WE SERVE? We’re proud to work with clients as diverse as we are, including communications, financial services, healthcare, retail and tech companies—many in the Fortune 500.

Popular company
4.0 ★
2K Jobs
29K Reviews
22K Salaries

Be part of something bigger. Teleperformance is a global leader in digital integrated business services, committed to making each interaction matter. Here, we value the power of connections—of building great partnerships that are built on trust and camaraderie. For almost four decades, we have been helping our clients in over 170 countries strengthen their relationships with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, and other specialized and digital business services. Our globally diverse, highly skilled workforce is comprised of 420,000 employees speaking over 265 languages and dialects. To date, around 70% of our workforce is working remotely. Our high-tech, high-touch approach blends the best of technology and empathy. We thrive in a diverse and inclusive culture that celebrates the differences and strengths of our people. The happiness, well-being, and safety of our employees remain our priority, and we are proud to be an Employer of Choice: 98% of our employees work in a certified Best Place to Work® or Great Place to Work® site. The future of work is here. Are you ready to take a giant leap towards a bigger and brighter career? We’ll help you get there. Take your career to greater heights with Teleperformance.

Highly rated for culture & values

Call Center Agent Jobs

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