Working as a Call Center Agent
What's it like to work as a Call Center Agent? Read testimonies from real people who work as a Call Center Agent—everything from work-life balance to career satisfaction. Hear from an expert and see top companies to work for as a Call Center Agent.
Call Center Agent Ratings
12K Call Center Agent reviews for 6K companies
13K Call Center Agent Jobs
Call Center Agent Reviews
“nice atmosphere to work and enjoy”
“Low starting salary otherwise happy here.”
“No one is happy working here.”
“Good management, Happy customers overall”
“HAPPY PLACE TO WORK, DIFFERENT”
Top Companies for Call Center Agent
WHAT DO WE DO? It’s pretty simple, really. We only do one thing—we make lives better…one interaction at a time—for our clients, customers, colleagues and communities. And we do it by relying on our people and leveraging the processes, tools and technologies needed to deliver an insanely great customer experience. WHERE ARE WE? Our team is vast and wide, comprised of 100,000 employees in 15 countries around the globe. We’re headquartered in Orange County, CA—the land of perpetual sunshine and avocado on everything. WHO DO WE SERVE? We’re proud to work with clients as diverse as we are, including communications, financial services, healthcare, retail and tech companies—many in the Fortune 500.
As one of the largest global providers of customer experience (CX) products and solutions, Sitel Group® empowers brands to build stronger relationships with their customers by creating meaningful connections that boost brand value. With 160,000 people around the globe – working from home or from one of our CX hubs – we securely connect best-loved brands with their customers over 8 million times every day in 50+ languages. Whether digital or voice-based, our solutions deliver a competitive edge across all customer touchpoints. Our award-winning culture is built on 40+ years of industry-leading experience and commitment to improving the employee experience.
Be part of something bigger. Teleperformance is a global leader in digital integrated business services, committed to making each interaction matter. Here, we value the power of connections—of building great partnerships that are built on trust and camaraderie. For almost four decades, we have been helping our clients in over 170 countries strengthen their relationships with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, and other specialized and digital business services. Our globally diverse, highly skilled workforce is comprised of 420,000 employees speaking over 265 languages and dialects. To date, around 70% of our workforce is working remotely. Our high-tech, high-touch approach blends the best of technology and empathy. We thrive in a diverse and inclusive culture that celebrates the differences and strengths of our people. The happiness, well-being, and safety of our employees remain our priority, and we are proud to be an Employer of Choice: 98% of our employees work in a certified Best Place to Work® or Great Place to Work® site. The future of work is here. Are you ready to take a giant leap towards a bigger and brighter career? We’ll help you get there. Take your career to greater heights with Teleperformance.
At DialAmerica, we recognize talent, promote from within, and operate in a fun culture committed to your success. Train for your dream career, whether that means advancement in our Contact Centers or Corporate Headquarters or taking the resume-building skills you’ve learned with us to position yourself in another field. Skills you'll learn here: - Communication Skills - Computer Skills - Adaptability - Critical Thinking and Problem Solving - Work ethic and discipline - Professionalism Whether you are an entry level candidate or an experienced professional, there is an opportunity for you here.
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States and Canada. With fiscal year 2020 sales of nearly $90 billion, Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.
iQor is a managed services provider of customer engagement and technology-enabled BPO solutions. With 35,000 employees in 9 countries, we partner with many of the world's best-known brands to deliver customer support solutions that span the consumer value chain. Our CX private cloud technology and interaction analytics platforms enable us to measure, monitor, and analyze brand interactions, improve business processes, and find operational efficiencies that lead to superior outcomes for our partners across the customer life cycle. For more information, please visit us at www.iqor.com.
Dynata is one of the world’s leading single providers of first-party data contributed by people who opt-in to member-based panels that the company manages and maintains. With a reach that encompasses 60+ million people globally and an extensive library of individual profile attributes collected through surveys, Dynata is the cornerstone for precise, trustworthy quality data. The company has built innovative data services and solutions around this core asset to bring the voice of the individual to the entire marketing spectrum, from market research to marketing and advertising. Dynata serves nearly 6,000 market research agencies, media and advertising agencies, consulting & investment firms and healthcare and corporate customers in the North America, South America, Europe, and Asia-Pacific.
Great experiences don't happen by chance. They are the result of inspired thinking and design that transforms the mundane into something memorable. Convergys is the world leader in customer experience outsourcing. We infuse innovation, insights, and operational excellence to make every experience great for your customers and your business. When you become part of our team, you join 130,000 talented people around the world who represent some of today’s leading brands. At Convergys, one of our values is to "Grow As a Team." It's in our DNA to prioritize teamwork and develop our people. By working together, we achieve great things for clients and create opportunities to build rewarding careers. You can be part of that when you join our team. And it's all at your fingertips!
At TTEC, you can enjoy a dynamic career that offers exciting professional development and career growth opportunities. Our dynamic and inclusive culture is based on a set of values that guide our relationships with clients, their customers, and each other. Founded in 1982 and with more than 49,000 employees operating across six continents, we use a blend of technology and humanity to help clients provide a great experience to their customers, build customer loyalty, and grow their business. Together, our two divisions (TTEC Digital and TTEC Engage) help brands make every interaction they have with a customer—whether it’s face-to-face, online, over the phone, on social media, or via a mobile app—simple, personal and exceptional! Now, how cool is that? Not only will you have the chance to create amazing experiences for yourself, you’ll get to help create them for others. So jump on board, join our journey, and take your career amazing places along the way!
Looking for a new way to connect? You’re in the right place. We are in the business of connection – to our customers, our communities, and each other. We are invested in building strong networks, future facing technology solutions, and career opportunities that have a global impact. We want to give you 4 reasons why you should join #LifeAtATT. 1. Whether you’re pursuing a career in sales, technology, or something else entirely, you’re ready to connect to something bigger. 2. We’ve got opportunities all over the globe to do what you love. 3. Living our values – standing for equality, pursuing excellence, and thinking big – is right in your wheelhouse. 4. You like great benefits. Ready? It’s all waiting for you at att.jobs, and while you’re at it check out #LifeAtATT to get the latest on how we’re living, working, and playing. We hope to connect with you soon!