Working as a Call Center

What's it like to work as a Call Center? Read testimonies from real people who work as a Call Center—everything from work-life balance to career satisfaction. Hear from an expert and see top companies to work for as a Call Center.

Call Center Ratings

10K Call Center reviews for 5K companies

Work/Life Balance
3.2 ★
Compensation & Benefits
3.2 ★
Career Opportunity
3.1 ★
Number of Jobs on Glassdoor

22K Call Center Jobs

Call Center Reviews

What do Call Center professionals have to say about their job? Read through 10K Call Center reviews for 5K companies
Choose a topic:
Day-to-Day
Favorite Part
All
Bank of IrelandBank of Ireland
Call Center Agent
Mar 21, 2020

“Low starting salary otherwise happy here.”

TelerxTelerx
Call Center Representative
Aug 19, 2019

“Good leaders and enjoyed the support”

TDTD
Contact Center Representative
Apr 8, 2020

“Good management, Happy customers overall”

Top Companies for Call Center

AT&T
AT&T
3.7 ★
14K Jobs
32K Reviews
49K Salaries

We’re all about bringing people together and making our customer’s worlds even easier – from tech to communication to entertainment. As leaders in all three, we do it by surrounding ourselves with a team dedicated to constant innovation and exceptional experiences for our customers. It’s definitely a high bar, but we set it because we’re confident we can keep achieving it. For you, this means opening the door to more career possibilities than you can imagine. Plus, it’s the chance to make your mark with a company that’s creating change all across the globe. Keep in touch with us right here on Glassdoor to see how our people are already doing just that.

Highly rated for compensation & benefits
Teleperformance
Teleperformance
3.7 ★
3K Jobs
21K Reviews
22K Salaries

Be part of something bigger. Teleperformance is a global leader in digital integrated business services, committed to making each interaction matter. Here, we value the power of connections—of building great partnerships that are built on trust and camaraderie. For almost four decades, we have been helping our clients in over 170 countries strengthen their relationships with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, and other specialized and digital business services. Our globally diverse, highly skilled workforce is comprised of over 380,000 employees speaking over 265 languages and dialects. To date, 70% of our workforce are working remotely. Our high-tech, high-touch approach blends the best of technology and empathy. We thrive in a diverse and inclusive culture that celebrates the differences and strengths of our people. The happiness, well-being, and safety of our employees remain our priority, and we are proud to be an Employer of Choice: 90% of our employees work in a certified Best Place to Work® or Great Place to Work® site. The future of work is here. Are you ready to take a giant leap towards a bigger and brighter career? We’ll help you get there. Take your career to greater heights with Teleperformance.

Highly rated for culture & values

Call Center Jobs

Is this information helpful?