What does a Channel-Manager do?
Channel managers train channel partners and their staff, oversee account profiles, and monitor competitor activity. They perform these tasks while fostering communication with resellers and creating plans for growing market share. As part of the management team, they communicate channel activities and develop and maintain sales channels. They work with resellers, deliver presentations, manage accounts, monitor competition, and work to increase their company's market share.
Channel managers are responsible for creating and sustaining new sales and contrasting ends by establishing and keeping a good working rapport with resellers and various departments and dealing with channel programs. They communicate well with clients about products and offered services and possess knowledge in providing demonstrations. They work with promotion teams to increase sales through events and other activities and expand relationships with existing customers and clients. Channel managers need a minimum bachelor's degree in business or sales management.
- Develop, communicate, implement and manage a channel marketing strategy for the assigned channel type.
- Hire, manage and mentor a team of direct reports.
- Work with others ensure that marketing activities are in support of sales plans.
- Keep a pulse on channel partner trends and drive marketing excellence across the organization.
- Measure and report on the effectiveness of sales enablement investments.
- Responsible for driving strategy and growth within assigned target customer base.
- Develop proposals, business cases and ROI model for and with partners.
- Serve as a highly visible internal evangelist to the marketing, sales and transformation organization.
- Create and maintain channel segmentation and key persona analysis for each segment.
- Organize and execute campaigns through internal resources and external vendors.
- Track and optimize the performance of new and existing partnerships.
- Set the strategic and tactical direction for channel marketing activities that generate revenue in region.
- Maintain accurate tracking mechanisms and analysis, action plans for management insight.
- Ability to document, plan, market, and execute programs using quarterly review templates.
- Monitor and controls employee performance to ensure proper work techniques, quality products, and compliance with company policies.
- Bachelor's Degree or higher in business, computer science, or a technical field.
- Exhibit strong leadership, problem solving, and time management capabilities.
- Comfortable working in a cloud-based environment.
- Experienced managing multiple sales channels.
How much does a Channel-Manager make?
Base Pay
Additional Pay
$111,905
/ yrChannel-Manager Career Path
Learn how to become a Channel-Manager, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.
Average Years of Experience
Channel-Manager Insights

“I joined just before the second lockdown kicked in and the virtual onboarding process was super seamless and well organised.”

“Has competitive salary and you get the chance to work with the best of the best.”

“You get many opportunities to work outside your given role and expand upon your knowledge base and experience.”
“Prove your worth and you’ll get to work autonomously and your ideas and insight are always welcomed here.”

“great opportunities to learn and progress your career”

“Career development training and excercise”

“I very much enjoy working with teams of very smart people that execute projects like no other.”

“The opportunities to learn and grow within are endless.”
Frequently asked questions about the roles and responsibilities of a Channel-Manager
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