What does a Claims Processor do?

Claims processors work in the insurance industry and handle insurance claims. They review claims submissions, obtain and verify information, correspond with insurance agents and beneficiaries, and process claim payments. They communicate with insurance agents and beneficiaries and prepare claims forms and related documentation. They are responsible for reviewing claims submissions and verifying the information contained therein.

Claims processors record and maintain insurance policy and claim information in database systems and determine policy coverage while calculating claim amounts. Claims processors process any claim payments when applicable and must ensure they comply with federal, state, and company regulations and policies. Claims processors need at least two years of experience as a claims processor or similar and working knowledge of the insurance industry and relevant federal and state regulations.

EducationGED / High School Degree
Work/Life Balance
3.3 ★
Salary Range--
Career Opportunity
3.1 ★
Avg. Experience2-4 years

Claims Processor Salaries

Average Base Pay

$36,582 /yr
Same as national average
Not including cash compensation
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$28K
Median: $37K
$48K
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Glassdoor Estimated Salary

Claims Processor Career Path

Learn how to become a Claims Processor, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

L1
Claims Processor
$36,582/yr
L2
See Career Path

Claims Processor Insights

Read what Claims Processor professionals have to say about their job experiences and view top companies for this career.
NFU MutualNFU Mutual
Motor Claims Handler
Mar 30, 2021

“No career opportunities and if you do get on your put on secondment which they can revoke at any minute”

Direct Line GroupDirect Line Group
Motor Claims Handler
Oct 12, 2021

“level job was becoming ridiculous and because of these problems I know many good handlers who also left.”

Slater Gordon Solutions MotorSlater Gordon Solutions Motor
Motor Claims Handler
Aug 20, 2019

“Cleanliness of the offices and surrounding areas is top notch and you cannot fault it.”

Collective HealthCollective Health
Member Claims Associate
Nov 30, 2020

“If you don't give a weeks notice when trying to use your accrued PTO you receive disciplinary points.”

Slater Gordon Solutions MotorSlater Gordon Solutions Motor
Claims Handler
Aug 20, 2019

“The training plan at SGSM has by far been the best plan I have experienced throughout my working life.”

GallagherGallagher
Claims Assistant
Apr 15, 2021

“People are fun and good”

Sedgwick Claims Management ServicesSedgwick Claims Management Services
Claims Assistant
Jan 28, 2021

“Some managers seem nice but when your stuck in a position because your boss doesn’t like you don’t get to experience anything else.”

Morgan Price &Co
Claims Processor
Sep 16, 2020

“Team was great to work with and hours were good.”

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Claims Processor Interviews

Related Careers

Claims Analyst
$43,856
50% skills overlap
Claims Adjuster
$53,447
38% skills overlap
Claims Examiner
$50,131
25% skills overlap
Claims Manager
$85,152

Claims Processor Jobs

Frequently asked questions about the roles and responsibilities of a claims processor

When working as a claims processor, the most common skills you will need to perform your job and for career success are Excellent Communication, Microsoft Office Software, Typing, Logical Thinking, and Microsoft Office Suite.

The most similar professions to claims processor are:
  • Claims Analyst
  • Claims Adjuster
  • Claims Examiner
  • Claims Manager

The most common qualifications to become a claims processor include a minimum of a Bachelor's Degree and an average of 0 - 1 years of experience not including years spent in education and/or training.