What does a Clerk II do?

Clerks offer administrative support in all kinds of different organizations. Generally they provide assistance with filing, answering phones, processing payments, and offer general support to the administrative staff as needed. They may work for large companies, small offices, as part of hospital administration teams, and more. Skilled clerks are needed across all industries.

Clerks don't require education beyond a high school diploma, though many organizations may prefer to hire someone with a bachelor's degree. The most talented clerks tend to possess superior communication skills, a strong work ethic and a service-based attitude. They are always looking for ways to support their team. Solid computer skills and a basic understanding of bookkeeping best practices are huge assets to clerks.

  • File documents in the appropriate place so they are easy to find
  • Accurately enter data from paper files into computer systems
  • Answer and direct incoming telephone calls
  • Process incoming mail and ensure it reaches the appropriate person, prepare outgoing mail for sending
  • Deliver documents, memos, and files to internal departments and employees
  • Prepare invoices and process bill payments
  • Take minutes and notes during departmental meetings
  • Perform light housekeeping duties such as watering office plants, preparing coffee each morning and ensuring all communal spaces remain tidy
  • 1+ years of prior experience working in a professional office environment is preferred
  • Basic knowledge of Microsoft Office suite
  • Polite phone presence and strong customer service skills
  • Positive attitude and the ability to work as part of a team
  • Excellent attention to detail and accuracy with data entry
  • Strong work ethic and a self-starter who anticipates and completes tasks without being asked
  • Must have solid organizational skills
  • An understanding of how to use common office equipment such as printers, copiers and scanners is a plus
  • Superior communication skills are essential for success
Work/Life Balance
3.3 ★
Salary Range--
Career Opportunity
3.1 ★
Avg. Experience8+ years

Clerk II Salaries

Average Base Pay

$34,717 /yr
Same as national average
Not including cash compensation
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Median: $35K
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Glassdoor Estimated Salary

Clerk II Career Path

Learn how to become a Clerk II, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

Clerk II
Senior Clerk
Lead Clerk
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Clerk II Insights

Read what Clerk II professionals have to say about their job experiences and view top companies for this career.
Market Grille Clerk
May 18, 2021

“Everything kinda is not fun and I didn't like the people I was working with”

Krispy KremeKrispy Kreme
Dec 9, 2020

“I was able to get to work with nice people and occasional free donuts were great”

Ross StoresRoss Stores
Purchase Order Clerk
Jan 11, 2021

“I was a temp and parking was expensive but a parking pass wasn't worth it”

Utility Clerk
Jan 20, 2021

“Bad for good workers because bad workers won't be talked to about their work.I”

Lloyd Central Compounding Pharmacy
Lab Clerk
Jul 25, 2020

“Schedule was flexible and I could complete tasks early and get ahead on monthly cleaning.”

Eleventh Judicial Circuit of FloridaEleventh Judicial Circuit of Florida
Feb 19, 2021

“Court Staff is amazing to work with and you get to have some amazing experience.”

Herjavec GroupHerjavec Group
Multi Title
Oct 11, 2019

“Great career growth horizontally and vertically; if you're willing to do what it takes.”

Shipping Clerk
Dec 30, 2020

“Solid 40 hours a week unless there's a holiday and you don't get paid for it.”

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Clerk II Interviews

Related Careers

13% skills overlap
Executive Assistant
Administrative Assistant
38% skills overlap
Office Manager

Clerk II Jobs

Frequently asked questions about the roles and responsibilities of a clerk ii

When working as a clerk ii, the most common skills you will need to perform your job and for career success are Excellent Customer Service, Microsoft Office Suite, Data Entry Typing, Typewriter, and Effective Communication.

The most similar professions to clerk ii are:
  • Accountant
  • Executive Assistant
  • Administrative Assistant
  • Office Manager