What does a Clinical Coordinator do?
Clinical coordinators oversee the day to day operations of a healthcare program or department. They perform administrative duties such as coordinating care teams for patients, and acting as a liaison between patients, patient families, and health care professionals. They also oversee budgets, hire and train staff, and develop and implement clinic policies and protocols.
Clinical coordinators typically possess bachelor's degrees in nursing or healthcare administration and have prior experience working in clinical settings. It is imperative that they have exceptional communication skills as they are tasked with interacting with a wide range of individuals each day. They must also have a strong understanding of medical terminology and excellent organizational skills in order to ensure that the needs of all patients are being met.
- Coordinating patient care plans by liaising with all necessary care providers and medical professions to ensure patient needs are met
- Use computer software to admit and discharge patients, coordinate follow-up appointments and refer patients to specialists as needed
- Mastermind ways to improve the quality of patient care provided by the facility
- Works to create efficient systems and workflows within the clinic
- Attend departmental meetings and stay up to date on all business initiatives related to the clinic
- Collect and input patient data, insurance information and financial information into computer system
- Manage the clinic budget and ensure that the facility is well-equipped to provide top of the line service while remaining mindful of the bottom line
- Meet with patients and patient families to ensure their needs are being met and resolve any issues or complaints that arise
- Minimum of 5 years working in a clinical setting
- 3+ years of proven success in leadership roles
- Excellent computer skills and familiarity with Microsoft Office programs
- Superior interpersonal communication skills and the ability to exercise empathy when working with patients and their families
- Strong organizational and time management skills
- Demonstrate an understanding of standard clinical procedures, laws and regulations
- Thorough knowledge of medical terminology
- Must possess a valid driver's license and show proof of insurance
- Ability to speak a second language is an asset
How much does a Clinical Coordinator make?
Clinical Coordinator Career Path
Learn how to become a Clinical Coordinator, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.
Average Years of Experience
Clinical Coordinator Insights
“Regardless this job is over 8 hours each day even if you a great at what you do and that is not worth the pay.”
“To know and learn all end to end activities and build a strong foundation its a good organisation to start a career.”
“Understaffed and terrible management.”
“Compensation was tenure based and not performance based”
“I love working at PPD because you get to learn a lot about clinical trials for different therapeutic areas.”
“one of the major benefits of working from home is doing so in your pajamas.”
“No work and life balance.”
“Working with end of life care of Patients and assisting and supporting the family members is the best part of the job.”
Clinical Coordinator Interviews
Frequently asked questions about the roles and responsibilities of a Clinical Coordinator
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