What does a Clinical Director do?
Clinic Managers are responsible for overseeing the daily operations of outpatient or medical facilities. They provide administrative support and oversee the hiring and training of staff members, liaise with patients and healthcare professionals and coordinate patient care plans. There are many different routes one may take to become a Clinic Manager, but working in a healthcare or clinical setting is the most common way. Many Clinic Managers begin their careers as Medical Office Assistants or even Registered Nurses.
Most Clinic Manager positions require a bachelor's degree, ideally in healthcare administration or a similar field. A master's degree in public health or health administration is a strong asset. Because this role features many administrative responsibilities, Clinic Managers must have excellent organizational and communication skills in order to ensure the clinic runs smoothly.
- Recruit, hire and coordinate the training of new staff members
- Design and implement business strategies to help the clinic meet organizational goals
- Manage staff by assigning and delegating tasks as needed
- Develop protocols and procedures to improve staff productivity
- Act as a liaison between patients, their families and additional care staff
- Plan and manage the clinic's budget and approve payroll
- Perform quarterly and and annual employee reviews and provide constructive feedback on their performance to help them meet professional goals
- Ensure that all policies and procedures function in accordance with state and federal laws
- 5+ years prior experience working in a clinical or healthcare setting
- 5+ years of proven success in leadership roles is required
- Exceptional written and verbal communication skills
- Analytical thinking skills and the ability to exercise sound judgement when making decisions
- Must be customer service oriented and prepared to liaise with patients, their families and other care providers
- Extremely organized and detail oriented
- Ability to delegate tasks as needed
- Ability to spend long periods of time sitting at a desk
- Knowledge of a second language is an asset
How much does a Clinical Director make?
Clinical Director Career Path
Learn how to become a Clinical Director, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.
Average Years of Experience
Clinical Director Insights
“Client experience is our focus and taking care of the team is the best way to make sure that happens!”
“Mentoring for both physical therapy and personal development and leadership is also what makes this place so great.”
“The best part of this place is that there are some great people to work with and 5 of the 6 providers are awesome.”
“There is a great degree of mistrust that you aren’t doing what you’re supposed to be doing.”
“Then they withhold raises because you got sick and threaten you when your clie to cancel.”
“I started in our call center as a single session clinician and I am now a clinical manager.”
“I have worked at multiple Dental offices before and this is by far the best one.”
“I love the people and how willing everyone is to teaching you and discussing your interests.”
Clinical Director Interviews
Frequently asked questions about the roles and responsibilities of a Clinical Director
- General Manager
- Service Manager
- Branch Manager