What does a Computer Support Specialist do?
Computer support specialists analyze, troubleshoot, and evaluate network programs on computers. They are vital to the routine maintenance of an organization's networks and perform tasks including file backups on a network.
Computer support specialists perform program maintenance daily, weekly, or monthly, and they are important members of the organization's disaster recovery efforts. They are responsible for solving information technology-related problems and issues quickly and efficiently. A computer support specialist may assist a user over the phone, using email, or during an in-person visit, and they can often assist with problems remotely. They test and evaluate an existing network system and perform regular maintenance to ensure a network operates correctly. They are sometimes responsible for conducting training sessions, for updating records and documentation libraries and testing software. They also solve hardware and technical issues and stay up-to-date on the latest technologies. Depending upon the employer, a bachelor’s degree or an associate’s degree is typically required.
Computer Support Specialist Salaries
Average Base Pay
Computer Support Specialist Career Path
Learn how to become a Computer Support Specialist, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.
Computer Support Specialist Insights
UniGroup“Very established company with decades of transportation experience; Lot of resources to learn from and areas to takeaway further information to advance your career”
Lowe's Home Improvement“Everyone is eligible to receive a bonus based on how well the store does for a quarter.”
SpaceX“I quickly found new employment and they already treat me significantly better and not as though I’m worthless.”
Loretto Hospital“Good pay Good setting great”
“There is an increase in pay if you want to learn the field from entry level.”
Business Tech Ninjas“Be on the lookout for job postings for your position if you start feeling ostracized; this is likely intentional.”
Arkansas Tech“I love my team and the workload is appropriate when we are fully staffed.”
DeepTech“Low Pay and absolutely no perks.”
Computer Support Specialist Jobs
Frequently asked questions about the roles and responsibilities of a computer support specialist
When working as a computer support specialist, the most common skills you will need to perform your job and for career success are Operating Systems, Cloud, Bachelor Degree Required, Oracle GRC, and Statistics.
- It Consultant
- Information Technology Specialist
- It Support Analyst
- Information Technology Manager
The most common qualifications to become a computer support specialist include a minimum of a Bachelor's Degree and an average of 0 - 1 years of experience not including years spent in education and/or training.