What does a Computer Support Specialist do?

Computer support specialists analyze, troubleshoot, and evaluate network programs on computers. They are vital to the routine maintenance of an organization's networks and perform tasks including file backups on a network.

Computer support specialists perform program maintenance daily, weekly, or monthly, and they are important members of the organization's disaster recovery efforts. They are responsible for solving information technology-related problems and issues quickly and efficiently. A computer support specialist may assist a user over the phone, using email, or during an in-person visit, and they can often assist with problems remotely. They test and evaluate an existing network system and perform regular maintenance to ensure a network operates correctly. They are sometimes responsible for conducting training sessions, for updating records and documentation libraries and testing software. They also solve hardware and technical issues and stay up-to-date on the latest technologies. Depending upon the employer, a bachelor’s degree or an associate’s degree is typically required.

EducationBachelor's Degree
Work/Life Balance
3.7 ★
Salary Range--
Career Opportunity
3.6 ★
Avg. Experience2-4 years

Computer Support Specialist Salaries

Average Base Pay

$55,045 /yr
Same as national average
Not including cash compensation
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$37K
Median: $55K
$82K
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Glassdoor Estimated Salary

Computer Support Specialist Career Path

Learn how to become a Computer Support Specialist, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

L2
Computer Support Specialist
$55,045/yr
L3
See Career Path

Computer Support Specialist Insights

Read what Computer Support Specialist professionals have to say about their job experiences and view top companies for this career.
UniGroupUniGroup
Transportation Specialist
Nov 23, 2021

“Very established company with decades of transportation experience; Lot of resources to learn from and areas to takeaway further information to advance your career”

Lowe's Home ImprovementLowe's Home Improvement
Administrative Support Associate
Sep 27, 2019

“Everyone is eligible to receive a bonus based on how well the store does for a quarter.”

SpaceXSpaceX
Integration Technician
Oct 3, 2020

“I quickly found new employment and they already treat me significantly better and not as though I’m worthless.”

Loretto HospitalLoretto Hospital
Computer Specialist Entry Level
Oct 7, 2020

“Good pay Good setting great”

Parsifal
International Transportation Specialist
Feb 28, 2020

“There is an increase in pay if you want to learn the field from entry level.”

Business Tech NinjasBusiness Tech Ninjas
Junior Tech Ninja
Oct 17, 2020

“Be on the lookout for job postings for your position if you start feeling ostracized; this is likely intentional.”

Arkansas TechArkansas Tech
Computer Support Specialist
Jan 25, 2022

“I love my team and the workload is appropriate when we are fully staffed.”

DeepTechDeepTech
Computer Support Specialist
Nov 27, 2019

“Low Pay and absolutely no perks.”

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Computer Support Specialist Interviews

Related Careers

It Consultant
$80,086
No skills overlap
Information Technology Specialist
$58,362
25% skills overlap
It Support Analyst
$55,577
38% skills overlap
Information Technology Manager
$107,774
No skills overlap

Computer Support Specialist Jobs

Frequently asked questions about the roles and responsibilities of a computer support specialist

When working as a computer support specialist, the most common skills you will need to perform your job and for career success are Operating Systems, Cloud, Bachelor Degree Required, Oracle GRC, and Statistics.

The most similar professions to computer support specialist are:
  • It Consultant
  • Information Technology Specialist
  • It Support Analyst
  • Information Technology Manager

The most common qualifications to become a computer support specialist include a minimum of a Bachelor's Degree and an average of 0 - 1 years of experience not including years spent in education and/or training.