Working as a Customer Service Representative

What's it like to work as a Customer Service Representative? Read testimonies from real people who work as a Customer Service Representative—everything from work-life balance to career satisfaction. Hear from an expert and see top companies to work for as a Customer Service Representative.

Customer Service Representative Ratings

206K Customer Service Representative reviews for 47K companies

Work/Life Balance
3.4 ★
Compensation & Benefits
3.3 ★
Career Opportunity
3.2 ★
Number of Jobs on Glassdoor

68K Customer Service Representative Jobs

Customer Service Representative Reviews

What do Customer Service Representative professionals have to say about their job? Read through 206K Customer Service Representative reviews for 47K companies
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Challenges
Day-to-Day
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Cascade Pest Control
Customer Service Representative
Aug 5, 2019

“I am happy and I enjoy my job very much and the great team I work with as well.”

Merge ITMerge IT
Customer Service Representative
Aug 21, 2020

“I'm very happy with my position and am grateful I obtained an opportunity during these uncertain and difficult times.”

ArgosArgos
Customer Service Advisor
Aug 29, 2019

“Every co worker I met were always really helpful and happy to lend a hand.”

RepairClinic.comRepairClinic.com
Customer Service
Mar 4, 2020

“I enjoy the flexible working schedule and I'm excited to continue growing with them.”

ABX AirABX Air
Asus Customer Support
Sep 3, 2020

“Good nice happy tanks gygbitg and good thanks”

BurberryBurberry
Customer Consultant
Apr 7, 2021

“Everyone was really friendly and happy to help”

SantanderSantander
Customer Service Advisor
Feb 24, 2021

“Good team and enjoyed the atmosphere”

Planet FitnessPlanet Fitness
Member Service Representative
Aug 18, 2021

“The work place and fun and enjoyable.”

Top Companies for Customer Service Representative

AT&T
AT&T
3.7 ★
11K Jobs
31K Reviews
49K Salaries

We’re all about bringing people together and making our customer’s worlds even easier – from tech to communication to entertainment. As leaders in all three, we do it by surrounding ourselves with a team dedicated to constant innovation and exceptional experiences for our customers. It’s definitely a high bar, but we set it because we’re confident we can keep achieving it. For you, this means opening the door to more career possibilities than you can imagine. Plus, it’s the chance to make your mark with a company that’s creating change all across the globe. Keep in touch with us right here on Glassdoor to see how our people are already doing just that.

Highly rated for compensation & benefits

Customer Service Representative Jobs

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