Working as a Customer Service Advocate

What's it like to work as a Customer Service Advocate? Read testimonies from real people who work as a Customer Service Advocate—everything from work-life balance to career satisfaction. Hear from an expert and see top companies to work for as a Customer Service Advocate.

Customer Service Advocate Ratings

335K Customer Service Advocate reviews for 69K companies

Work/Life Balance
3.4 ★
Compensation & Benefits
3.4 ★
Career Opportunity
3.3 ★
Number of Jobs on Glassdoor

2K Customer Service Advocate Jobs

Customer Service Advocate Reviews

What do Customer Service Advocate professionals have to say about their job? Read through 335K Customer Service Advocate reviews for 69K companies.
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Challenges
Day-to-Day
Favorite Part
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TeleperformanceTeleperformance
CSA - Customer Service Associate
Aug 7, 2021

“All the things are perfect in their own way and I'm happy to work here”

BurberryBurberry
Customer Consultant
Apr 7, 2021

“Everyone was really friendly and happy to help”

Monzo BankMonzo Bank
Customer Operations
Oct 1, 2021

“Inclusive place of work and enjoyable”

AmazonAmazon
Customer Service
Feb 28, 2022

“Good and happy place to work”

XeroXero
Customer Experience Specialist
May 26, 2022

“everyone is genuinely lovely and happy to help”

SantanderSantander
Customer Service Advisor
Feb 24, 2021

“Good team and enjoyed the atmosphere”

Mister Car WashMister Car Wash
Customer Service Advisor
Mar 13, 2023

“Fun and enjoyable work environment”

Planet FitnessPlanet Fitness
Member Service Representative
Aug 18, 2021

“The work place and fun and enjoyable.”

Top Companies for Customer Service Advocate

The Cigna Group
The Cigna Group
3.8 ★
1K Jobs
5K Reviews
7K Salaries

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Highly rated for culture & values
UnitedHealth Group
UnitedHealth Group
3.6 ★
7K Jobs
16K Reviews
19K Salaries

UnitedHealth Group is a health care and well-being company with a mission to help people live healthier lives and help make the health system work better for everyone. We are 340,000 colleagues in two distinct and complementary businesses working to help build a modern, high-performing health system through improved access, affordability, outcomes and experiences. Optum delivers care aided by technology and data, empowering people, partners and providers with the guidance and tools they need to achieve better health. UnitedHealthcare offers a full range of health benefits, enabling affordable coverage, simplifying the health care experience and delivering access to high-quality care. We work with governments, employers, partners and providers to care for 146 million people and share a vision of a value-based system of care that provides compassionate and equitable care. At UnitedHealth Group, our mission calls us, our values guide us and our diverse culture connects us as we seek to improve care for the consumers we are privileged to serve and their communities. Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Popular company
Farmers Insurance Group
Farmers Insurance Group
3.6 ★
3K Jobs
5K Reviews
6K Salaries

The companies comprising the Farmers Insurance Group of Companies® currently make up one of the country's largest insurers of vehicles, homes and small businesses, and provide a wide range of other specialty insurance and financial services products. In business since 1928, today at Farmers® we proudly serve more than 10 million households with more than 20 million individual insurance policies across all 50 states through the efforts of nearly 50,000 exclusive and independent agents and nearly 24,000 employees. Our experience provides a rich history and legacy of service and strong customer relationships, while our focus on smart innovation, technology and entrepreneurship helps us to stay creative, to continually improve our product offerings and to drive the evolution of the insurance industry. You may recognize Farmers Insurance® as the brand that knows a thing or two because we’ve seen a thing or two. However, there’s so much more to discover about life at Farmers beyond our catchy commercials. At Farmers, our ambition is to deliver peace of mind, innovating for customers whenever and wherever they need us. For more than 90 years, this mindset is what has helped make Farmers one of the largest insurers of vehicles, homes and small businesses in the United States. Farmers is also a certified Great Place To Work®! We’re dedicated to nurturing a diverse and inclusive culture and giving back to the communities we serve. And the best part is, we’re always searching for talented people to join our teams, with opportunities in IT, Claims, Sales, HR, Marketing, and more. We have many remote and hybrid roles. Plus, we offer an inclusive suite of benefits to support our employees across various stages of life and career. If you’re passionate about innovation, customer service, community impact, and a workplace that encourages you to bring your whole self to work, find the Farmers job opening that fits your ambitions and apply today.

Popular company

Customer Service Advocate Jobs

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