Working as a Customer Service Representative
What's it like to work as a Customer Service Representative? Read testimonies from real people who work as a Customer Service Representative—everything from work-life balance to career satisfaction. Hear from an expert and see top companies to work for as a Customer Service Representative.
Customer Service Representative Ratings
220K Customer Service Representative reviews for 49K companies
49K Customer Service Representative Jobs
Customer Service Representative Reviews
“I am happy and I enjoy my job very much and the great team I work with as well.”
“I'm very happy with my position and am grateful I obtained an opportunity during these uncertain and difficult times.”
“Every co worker I met were always really helpful and happy to lend a hand.”
“I enjoy the flexible working schedule and I'm excited to continue growing with them.”
“Good nice happy tanks gygbitg and good thanks”
“Everyone was really friendly and happy to help”
“Good team and enjoyed the atmosphere”
“Inclusive place of work and enjoyable”
Top Companies for Customer Service Representative
We’re all about bringing people together and making our customer’s worlds even easier – from tech to communication to entertainment. As leaders in all three, we do it by surrounding ourselves with a team dedicated to constant innovation and exceptional experiences for our customers. It’s definitely a high bar, but we set it because we’re confident we can keep achieving it. For you, this means opening the door to more career possibilities than you can imagine. Plus, it’s the chance to make your mark with a company that’s creating change all across the globe. Keep in touch with us right here on Glassdoor to see how our people are already doing just that.
WHAT DO WE DO? It’s pretty simple, really. We only do one thing—we make lives better…one interaction at a time—for our clients, customers, colleagues and communities. And we do it by relying on our people and leveraging the processes, tools and technologies needed to deliver an insanely great customer experience. WHERE ARE WE? Our team is vast and wide, comprised of 100,000 employees in 15 countries around the globe. We’re headquartered in Orange County, CA—the land of perpetual sunshine and avocado on everything. WHO DO WE SERVE? We’re proud to work with clients as diverse as we are, including communications, financial services, healthcare, retail and tech companies—many in the Fortune 500.
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.98 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through 7,400 locations, more than 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 31 countries and territories to support customers who conduct business in the global economy. With approximately 263,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 30 on Fortune’s 2020 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories. Additional information may be found at www.wellsfargo.com | Twitter: @WellsFargo.
As one of the world’s leading providers of technology, communications, information and entertainment products, Verizon is transforming the way people, businesses and things connect. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. We’re a diverse network of people driven by our aspirations and shared purpose, committed to shaping the future. Together, we are moving the world forward — and you can too. Pursue your ambitions and shape your future in a career here.
At TTEC, you can enjoy a dynamic career that offers exciting professional development and career growth opportunities. Our dynamic and inclusive culture is based on a set of values that guide our relationships with clients, their customers, and each other. Founded in 1982 and with more than 49,000 employees operating across six continents, we use a blend of technology and humanity to help clients provide a great experience to their customers, build customer loyalty, and grow their business. Together, our two divisions (TTEC Digital and TTEC Engage) help brands make every interaction they have with a customer—whether it’s face-to-face, online, over the phone, on social media, or via a mobile app—simple, personal and exceptional! Now, how cool is that? Not only will you have the chance to create amazing experiences for yourself, you’ll get to help create them for others. So jump on board, join our journey, and take your career amazing places along the way!
All Amazon teams and businesses, from Prime delivery to AWS, are guided by four key tenets: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that transform the way our customers live their lives and run their businesses.
Charter Communications, Inc. (NASDAQ:CHTR) is a leading broadband connectivity company and cable operator serving more than 31 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice. For small and medium-sized companies, Spectrum Business® delivers the same suite of broadband products and services coupled with special features and applications to enhance productivity, while for larger businesses and government entities, Spectrum Enterprise provides highly customized, fiber-based solutions. Spectrum Reach® delivers tailored advertising and production for the modern media landscape. The company also distributes award-winning news coverage, sports and high-quality original programming to its customers through Spectrum Networks and Spectrum Originals. More information about Charter can be found at corporate.charter.com.
Bank of America is one of the world's largest financial institutions, serving individuals, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company serves approximately 56 million U.S. consumer and small business relationships. It is among the world's leading wealth management companies and is a global leader in corporate and investment banking and trading.
We're a Fortune 7 company on a global mission to help people live healthier lives while improving the health system and expanding access to quality care. Empowering more than 142 million people worldwide with information, guidance and tools to make healthier choices makes our work demanding and requires us to adapt to constant change. United by our values of Integrity, Compassion, Relationships, Innovation, and Performance, we're committed to creating better outcomes for our customers, partners and employees. Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Be part of something bigger. Teleperformance is a global leader in digital integrated business services, committed to making each interaction matter. Here, we value the power of connections—of building great partnerships that are built on trust and camaraderie. For almost four decades, we have been helping our clients in over 170 countries strengthen their relationships with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, and other specialized and digital business services. Our globally diverse, highly skilled workforce is comprised of over 380,000 employees speaking over 265 languages and dialects. To date, 70% of our workforce are working remotely. Our high-tech, high-touch approach blends the best of technology and empathy. We thrive in a diverse and inclusive culture that celebrates the differences and strengths of our people. The happiness, well-being, and safety of our employees remain our priority, and we are proud to be an Employer of Choice: 90% of our employees work in a certified Best Place to Work® or Great Place to Work® site. The future of work is here. Are you ready to take a giant leap towards a bigger and brighter career? We’ll help you get there. Take your career to greater heights with Teleperformance.