Working as a Customer Service Representative

What's it like to work as a Customer Service Representative? Read testimonies from real people who work as a Customer Service Representative—everything from work-life balance to career satisfaction. Hear from an expert and see top companies to work for as a Customer Service Representative.

Customer Service Representative Ratings

220K Customer Service Representative reviews for 49K companies

Work/Life Balance
3.4 ★
Compensation & Benefits
3.3 ★
Career Opportunity
3.2 ★
Number of Jobs on Glassdoor

49K Customer Service Representative Jobs

Customer Service Representative Reviews

What do Customer Service Representative professionals have to say about their job? Read through 220K Customer Service Representative reviews for 49K companies
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Cascade Pest Control
Customer Service Representative
Aug 5, 2019

“I am happy and I enjoy my job very much and the great team I work with as well.”

Merge ITMerge IT
Customer Service Representative
Aug 21, 2020

“I'm very happy with my position and am grateful I obtained an opportunity during these uncertain and difficult times.”

ArgosArgos
Customer Service Advisor
Aug 29, 2019

“Every co worker I met were always really helpful and happy to lend a hand.”

RepairClinic.comRepairClinic.com
Customer Service
Mar 4, 2020

“I enjoy the flexible working schedule and I'm excited to continue growing with them.”

ABX AirABX Air
Asus Customer Support
Sep 3, 2020

“Good nice happy tanks gygbitg and good thanks”

BurberryBurberry
Customer Consultant
Apr 7, 2021

“Everyone was really friendly and happy to help”

SantanderSantander
Customer Service Advisor
Feb 24, 2021

“Good team and enjoyed the atmosphere”

Monzo BankMonzo Bank
Customer Operations
Oct 1, 2021

“Inclusive place of work and enjoyable”

Top Companies for Customer Service Representative

AT&T
AT&T
3.7 ★
13K Jobs
31K Reviews
49K Salaries

We’re all about bringing people together and making our customer’s worlds even easier – from tech to communication to entertainment. As leaders in all three, we do it by surrounding ourselves with a team dedicated to constant innovation and exceptional experiences for our customers. It’s definitely a high bar, but we set it because we’re confident we can keep achieving it. For you, this means opening the door to more career possibilities than you can imagine. Plus, it’s the chance to make your mark with a company that’s creating change all across the globe. Keep in touch with us right here on Glassdoor to see how our people are already doing just that.

Highly rated for compensation & benefits
Teleperformance
Teleperformance
3.7 ★
3K Jobs
21K Reviews
22K Salaries

Be part of something bigger. Teleperformance is a global leader in digital integrated business services, committed to making each interaction matter. Here, we value the power of connections—of building great partnerships that are built on trust and camaraderie. For almost four decades, we have been helping our clients in over 170 countries strengthen their relationships with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, and other specialized and digital business services. Our globally diverse, highly skilled workforce is comprised of over 380,000 employees speaking over 265 languages and dialects. To date, 70% of our workforce are working remotely. Our high-tech, high-touch approach blends the best of technology and empathy. We thrive in a diverse and inclusive culture that celebrates the differences and strengths of our people. The happiness, well-being, and safety of our employees remain our priority, and we are proud to be an Employer of Choice: 90% of our employees work in a certified Best Place to Work® or Great Place to Work® site. The future of work is here. Are you ready to take a giant leap towards a bigger and brighter career? We’ll help you get there. Take your career to greater heights with Teleperformance.

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