Working as a Customer Service Representative

What's it like to work as a Customer Service Representative? Read testimonies from real people who work as a Customer Service Representative—everything from work-life balance to career satisfaction. Hear from an expert and see top companies to work for as a Customer Service Representative.

Customer Service Representative Ratings

318K Customer Service Representative reviews for 65K companies

Work/Life Balance
3.4 ★
Compensation & Benefits
3.4 ★
Career Opportunity
3.3 ★
Number of Jobs on Glassdoor

40K Customer Service Representative Jobs

Customer Service Representative Reviews

What do Customer Service Representative professionals have to say about their job? Read through 318K Customer Service Representative reviews for 65K companies.
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TeleperformanceTeleperformance
CSA - Customer Service Associate
Aug 7, 2021

“All the things are perfect in their own way and I'm happy to work here”

Merge ITMerge IT
Customer Service Representative
Aug 21, 2020

“I'm very happy with my position and am grateful I obtained an opportunity during these uncertain and difficult times.”

ABX AirABX Air
Customer Support
Sep 3, 2020

“Good nice happy tanks gygbitg and good thanks”

BurberryBurberry
Customer Consultant
Apr 7, 2021

“Everyone was really friendly and happy to help”

Monzo BankMonzo Bank
Customer Operations
Oct 1, 2021

“Inclusive place of work and enjoyable”

AmazonAmazon
Customer Service
Feb 28, 2022

“Good and happy place to work”

XeroXero
Customer Experience Specialist
May 26, 2022

“everyone is genuinely lovely and happy to help”

SantanderSantander
Customer Service Advisor
Feb 24, 2021

“Good team and enjoyed the atmosphere”

Top Companies for Customer Service Representative

Alorica
Alorica
3.1 ★
325 Jobs
8K Reviews
6K Salaries

WHAT DO WE DO? It’s pretty simple, really. We only do one thing—we make lives better…one interaction at a time—for our clients, customers, colleagues and communities. And we do it by relying on our people and leveraging the processes, tools and technologies needed to deliver an insanely great customer experience. WHERE ARE WE? Our team is vast and wide, comprised of 100,000 employees in 15 countries around the globe. We’re headquartered in Orange County, CA—the land of perpetual sunshine and avocado on everything. WHO DO WE SERVE? We’re proud to work with clients as diverse as we are, including communications, financial services, healthcare, retail and tech companies—many in the Fortune 500.

Popular company
Teleperformance
Teleperformance
4.2 ★
2K Jobs
41K Reviews
22K Salaries

Be part of something bigger. Teleperformance is a global leader in digital integrated business services, committed to making each interaction matter. Here, we value the power of connections—of building great partnerships that are built on trust and camaraderie. For almost four decades, we have been helping our clients in over 170 countries strengthen their relationships with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, and other specialized and digital business services. Our globally diverse, highly skilled workforce is comprised of 420,000 employees speaking over 265 languages and dialects. To date, around 70% of our workforce is working remotely. Our high-tech, high-touch approach blends the best of technology and empathy. We thrive in a diverse and inclusive culture that celebrates the differences and strengths of our people. The happiness, well-being, and safety of our employees remain our priority, and we are proud to be an Employer of Choice: 98% of our employees work in a certified Best Place to Work® or Great Place to Work® site. The future of work is here. Are you ready to take a giant leap towards a bigger and brighter career? We’ll help you get there. Take your career to greater heights with Teleperformance.

Highly rated for compensation & benefits
The Home Depot
The Home Depot
3.8 ★
22K Jobs
42K Reviews
73K Salaries

You may’ve seen our stores in your neighborhood because if you’re like 90% of the U.S. population, you live within 10 miles of one of our stores. Our 2,200 retail stores are an important part of our company and it takes a big behind-the-scenes team too. Let’s look at some of the reasons why more than 400,000 people choose to work with us: • We are the world’s largest home improvement retailer. Our scale and resources let us have a huge impact on the world of retail and in local communities. • In addition to our stores, we have distribution centers across the country and corporate offices in several major cities. There’s a good chance your next opportunity could be right in your backyard. • We take care of our people. Competitive pay, consistent schedules, great benefits, and even pet insurance are just a few of the highlights. • Over 35,000 veterans are continuing their careers with us. We value their unique skills, and we also help military spouses maintain and grow their careers when they move. • We have an inclusive, diverse culture, and we believe in giving back. Here, you can be yourself and be part of something much bigger. We’re proud to be recognized for being a great place to work by the following groups: • Forbes Best Employers for Diversity 2020 • Comparably: Happiest Employees – Large Company Category and Best Companies for Work-Life Balance • Mogul Top 100 Workplaces with the Greatest D&I Initiatives • Military Friendly Employer – since 2001 • Forbes Best Employers for New Grads

Highly rated for culture & values

Customer Service Representative Jobs

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