Customer Success Manager Insights

Working as a Customer Success Manager

What's it like to work as a Customer Success Manager? Read testimonies from real people who work as a Customer Success Manager—everything from work-life balance to career satisfaction. Hear from an expert and see top companies to work for as a Customer Success Manager.

Customer Success Manager Ratings

28K Customer Success Manager reviews for 11K companies

Work/Life Balance
3.9 ★
Compensation & Benefits
3.8 ★
Career Opportunity
3.8 ★
Number of Jobs on Glassdoor

1K Customer Success Manager Jobs

Customer Success Manager Reviews

What do Customer Success Manager professionals have to say about their job? Read through 28K Customer Success Manager reviews for 11K companies.
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Client Success Manager
Aug 29, 2023

“I have been at happy hours where they brag about the posts they're leaving here.”

Customer Success Specialist
Mar 7, 2022

“Everyone is happy and gets their work done.”

Customer Success Manager
Aug 30, 2022

“Great product and overall happy customers.”

New RelicNew Relic
Customer Realtions Associate
May 26, 2022

“Great fun happy love it”

Customer Success Manager
May 13, 2022

“Amazing teammates who are always happy to help;”

Customer Success Manager
Jan 23, 2022

“Happy monday you have a new manager”

Customer Success Manager (CSM)
Jun 28, 2022

“Happy Hours in SF”

Customer Success Manager
Aug 24, 2021

“Managers happy to help guide you down career path.”

Top Companies for Customer Success Manager

4.1 ★
1K Jobs
18K Reviews
38K Salaries

Salesforce is the customer company. We make cloud-based software designed to help businesses connect to their customers in a whole new way, so they can find more prospects, close more deals, and wow customers with amazing service. Customer 360, our complete suite of products, unites your sales, service, marketing, commerce, and IT teams with a single, shared view of customer information, so that your company can become a customer company, too.

Highly rated for compensation & benefits
Cisco Systems
Cisco Systems
4.4 ★
630 Jobs
32K Reviews
68K Salaries

#WeAreCisco, where each person is unique. We bring our talents to work as a team each day, helping power an inclusive future for all. Here's how we do it. At Cisco, we embody transformation and help our customers excel in their digital worlds. Some may think we're "old" (38+ years strong!) and only about hardware, but we're also a software company, a security company, a blockchain company, and an AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns, and protects. Our innovation never stops! Cisco values the perspectives and skillsets that arise from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with college degrees and experience but instead placing more emphasis on unlocking potential. As one of the leading forces in connecting the world, we understand our unique opportunity to bring communities together and create meaningful change for everyone, everywhere. That's why connecting starts within Cisco. Over 30,000 Cisconians participate in our Employee Resource Groups, called Inclusive Communities, where we network, learn to be informed allies, and help make a difference. Cisco didn't just build the Internet. We keep building it. And while our technology helps connect the unconnected, that's not where our edge comes from. It comes from our people—unique, innovative, and diverse. Be you, with us!

Highly rated for compensation & benefits

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