What does a Data Center Technician do?

Data center technicians are the skilled hands-on professionals who provide various services that keep data servers and hardware networks operating smoothly. They serve as the first line of defense in safeguarding a company’s valuable and sensitive information. They complete preventative maintenance of equipment and network devices and perform tasks including running cables, improving physical security, and checking utilities. They examine power sources and heating and cooling controls to ensure a data center will not overheat and troubleshoot and repair servers with hardware or network issues.

Data center technicians are called on to quickly fix issues and keep business data flowing if errors occur. They monitor and maintain the operation of all network processes and evaluate machine temperature levels for optimal performance. They must maintain accurate work records and event logs and create concise virtual information reports to keep management informed of status updates. Data center technicians need a bachelor's or an associate's degree in a technical field including computer science or engineering and at least one year in tech support experience.

What responsibilities are common for Data Center Technician jobs?
  • Monitor and perform ongoing maintenance on servers and network equipment.
  • Effectively communicate with customers via email, phone, and other electronic methods to ensure client's effective use of products.
  • Willingness to respond to network and server errors after hours.
  • Perform network closet clean-up, switch port optimization, and survey work as needed.
  • Conduct data center audits of electrical systems, and lead improvements.
  • Attain customer satisfaction with all such projects assigned.
  • Maintain direct interface with sales and operations functions in the region.
  • Ensure server and application compliance with security and performance requirements.
  • Integrate and partner with programs to solve complex infrastructure problems.
  • Complete repairs and perform corrective maintenance and routine installations.
  • Prepare data center specifications and design criteria for retrofits, and provide input on future data center design reviews.
  • Review and develop detailed scripts for change management request (CMR) activities.
  • Provide input into training material for seminars, practical and online training.
  • Properly retrieve and file medical records and ensure patient confidentiality.
  • Use a combination of product management and application knowledge to guide customers through successful implementations.
  • Run hardware diagnostics and replacing failing parts in a timely manner.
  • Create and maintain accurate and credible records of maintenance, changes, problems, methods-of-procedures (MOPs) and resolutions.
  • Review product documentation for accuracy, content, and ease of use.
What are the typical qualifications for Data Center Technician jobs?
  • Bachelor's Degree in engineering or computer science.
  • Hands-on experience with Linux systems and other operating systems.
  • Competent with racking and hardware installation.
  • Strong leadership, time management, and problem solving skills.
  • Requires careful attention to detail.
EducationBachelor's Degree
Work/Life Balance
3.5 ★
Total Pay--
Career Opportunity
3.4 ★
Avg. Experience2-4 years

How much does a Data Center Technician make?

Confident
$50,906 /yr
Total Pay
$48,070
 /yr

Base Pay

+
$2,836
 /yr

Additional Pay

$50,906

 / yr
$36K$72K
Most Likely Range
Possible Range
See More Insights

Data Center Technician Career Path

Learn how to become a Data Center Technician, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

Data Center Technician
$50,906/yr
Senior Data Center Technician
$68,931/yr
Data Center Technician

Years of Experience Distribution

0 - 1
25%
2 - 4
49%
5 - 7
7%
8+
19%
Not including years spent in education and/or training

Data Center Technician Insights

Read what Data Center Technician professionals have to say about their job experiences and view top companies for this career.
CBRECBRE
Hybrid DataCenter Engineer
Mar 26, 2022

“They are good and help you with online courses to progress in your career path.”

J.P. MorganJ.P. Morgan
Data Center Engineer
Jul 31, 2022

“Good managers matter and if you don't have one you could be in a difficult positon.”

MojoHostMojoHost
Data Center Technician
Dec 1, 2021

“I have never worked in such a great working environment in all of my almost 24 years of working.”

U.S. Information SystemsU.S. Information Systems
Data Center Technician
Jun 27, 2022

“I worked there 22 years and only had 2 weeks vacation and one personal day only.”

Thatz InternationalThatz International
Data Center Specialist
Aug 25, 2020

“I would say that Thatz International able to fit us in suitable career prospect according to our knowledge and experience.”

EquinixEquinix
Data Center Technician
Dec 7, 2020

“Good salary (but not great)”

ICZ Info
Data Center Engineer
Jan 4, 2021

“its fun and teams are nice”

dudu
Datacenter Engineer
Sep 15, 2021

“Good working Environment and I enjoyed lot during my tenure”

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Data Center Technician Interviews

Frequently asked questions about the roles and responsibilities of a Data Center Technician

When working as a Data Center Technician, the most common skills you will need to perform your job and for career success are Operating Systems, UNIX Linux, Protocols, Linux System, and Problem Solving.

The most similar professions to Data Center Technician are:
  • Service Technician
  • Automotive Technician
  • Network Technician
  • Technician

The most common qualifications to become a Data Center Technician include a minimum of a Bachelor's Degree and an average of 0 - 1 years of experience not including years spent in education and/or training.

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Data Center Technician Jobs