What does a Desktop Engineer do?

Desktop engineers are the technology problem solvers responsible for establishing, diagnosing, repairing and maintaining, and upgrading hardware and computer equipment. They respond to client support requests and contact them to determine their issue or problem. They sometimes need to travel to the client's location and often connect to the computer using remote access or links.

Desktop engineers troubleshoot hardware and software issues and install and maintain hardware and computer peripherals. They are responsible for installing and upgrading operating systems and computer software and for troubleshooting network connectivity issues. They advise end-users on software or hardware upgrades and provide basic training on computer operation and management. Because their work often involves creating work tickets, they ensure all open requests are resolved and write reports and complete them as needed. Desktop engineers need a degree in computer science or related fields.

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Education--
Work/Life Balance
3.6 ★
Salary Range--
Career Opportunity
3.4 ★
Avg. Experience2-4 years

Desktop Engineer Salaries

Average Base Pay

$65,672 /yr
Same as national average
Not including cash compensation
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$43K
Median: $66K
$101K
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Glassdoor Estimated Salary

Desktop Engineer Career Path

Learn how to become a Desktop Engineer, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

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Desktop Engineer Insights

Read what Desktop Engineer professionals have to say about their job experiences and view top companies for this career.
Philip Morris InternationalPhilip Morris International
Desktop Engineer
Nov 7, 2020

“Career progression: It might take 5+ years before you get a job grade promotion.”

DocutechDocutech
Desktop Engineer
Mar 22, 2021

“It was nice to work in a place where everyone was so great”

NCSNCS
Desktop Engineer
Oct 10, 2021

“slow or no career progression”

OrangeOrange
Senior Virtualization Engineer
Apr 28, 2021

“nice environment to work and enjoy”

Memorial Hermann Health SystemMemorial Hermann Health System
Senior Desktop Engineer
Feb 9, 2020

“Everyone I have encountered is great and I enjoy the camaraderie.”

FujitsuFujitsu
Remote Desktop Engineer
Oct 5, 2021

“Fair Salary and compensation.”

KocharTechKocharTech
Desktop Engineer
Oct 28, 2020

“Best place to work everything is good”

Worldwide TechServicesWorldwide TechServices
Senior Desktop Engineer
Nov 8, 2019

“Seems good for entry level only”

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Desktop Engineer Interviews

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Desktop Engineer Jobs