What does a Desktop Engineer do?

Desktop engineers are the technology problem solvers responsible for establishing, diagnosing, repairing and maintaining, and upgrading hardware and computer equipment. They respond to client support requests and contact them to determine their issue or problem. They sometimes need to travel to the client's location and often connect to the computer using remote access or links.

Desktop engineers troubleshoot hardware and software issues and install and maintain hardware and computer peripherals. They are responsible for installing and upgrading operating systems and computer software and for troubleshooting network connectivity issues. They advise end-users on software or hardware upgrades and provide basic training on computer operation and management. Because their work often involves creating work tickets, they ensure all open requests are resolved and write reports and complete them as needed. Desktop engineers need a degree in computer science or related fields.

null null
Work/Life Balance
3.6 ★
Salary Range--
Career Opportunity
3.4 ★
Avg. Experience2-4 years

Desktop Engineer Salaries

Average Base Pay

$65,672 /yr
Same as national average
Not including cash compensation
See More Insights
Median: $66K
See More Insights
Glassdoor Estimated Salary

Desktop Engineer Career Path

Learn how to become a Desktop Engineer, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

See Career Path

Desktop Engineer Insights

Read what Desktop Engineer professionals have to say about their job experiences and view top companies for this career.
Philip Morris InternationalPhilip Morris International
Desktop Engineer
Nov 7, 2020

“Career progression: It might take 5+ years before you get a job grade promotion.”

Desktop Engineer
Mar 22, 2021

“It was nice to work in a place where everyone was so great”

Desktop Engineer
Oct 10, 2021

“slow or no career progression”

Senior Virtualization Engineer
Apr 28, 2021

“nice environment to work and enjoy”

Memorial Hermann Health SystemMemorial Hermann Health System
Senior Desktop Engineer
Feb 9, 2020

“Everyone I have encountered is great and I enjoy the camaraderie.”

Remote Desktop Engineer
Oct 5, 2021

“Fair Salary and compensation.”

Desktop Engineer
Oct 28, 2020

“Best place to work everything is good”

Worldwide TechServicesWorldwide TechServices
Senior Desktop Engineer
Nov 8, 2019

“Seems good for entry level only”

See More

Desktop Engineer Interviews

Related Careers

Technical Support Specialist
No skills overlap
Technical Support Engineer
No skills overlap
Helpdesk Technician
No skills overlap
Support Engineer
No skills overlap

Desktop Engineer Jobs