What does an Account Director do?

Account managers are assigned accounts or customers, and serve as a link between their employer and the customer or the account. They stay in close communication with a client and listen to their needs to figure out ways to achieve their objectives. They act as liaisons between clients and departments within their company and convey information and ensure there is mutual understanding and that business is conducted in an accurate and timely manner. Account managers also inform clients about other services and actions that may lead to greater success or satisfaction.

Account managers monitor a client's budget and explain costs. They negotiate new terms when necessary and provide progress reports to clients and upper management. They stay abreast of trends, changes, and actions by competitors that could impact their clients, and they train junior employees in account servicing. They are assigned clients after salespeople close deals and salespeople brief them on the client's goals and other pertinent information. Account managers assume responsibility for the client from that point on. They foster good relationships with the clients they serve and need a minimum bachelor's degree in business, marketing, communications, public relations, or related fields.

EducationBachelor's Degree
Work/Life Balance
3.5 ★
Salary Range--
Career Opportunity
3.5 ★
Avg. Experience2-4 years

Account Director Salaries

Average Base Pay

$111,097 /yr
Same as national average
Not including cash compensation
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Median: $111K
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Glassdoor Estimated Salary

Account Director Career Path

Learn how to become an Account Director, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

Director of Accounts
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Account Director Insights

Read what Account Director professionals have to say about their job experiences and view top companies for this career.
Account Manager
Dec 1, 2021

“I really enjoyed the work and for the most part the team I worked within was great.”

Regional Account Manager
May 4, 2020

“I have never experienced such a welcoming and helpful first week in my professional career thus far.”

ASL GlobalASL Global
Account Manager
Oct 5, 2021

“Worked with some of the best colleagues around the world who are helpful and resourceful.”

ATS RecruitmentATS Recruitment
Account Manager
Oct 22, 2020

“I felt welcome from day one and everyone in the team is helpful and friendly.”

Account Manager
Oct 20, 2021

“I am currently only in my 3rd week however the training has been very thorough and professional.”

...and company...and company
Director of Client Partnerships
Jul 8, 2021

“You get to work with some really smart and talented people on some really cool projects.”

Spire Technologies
Account Manager
Nov 12, 2021

“Customer management teams are unstable and Bala is not a good person to work with.”

ArrowCore GroupArrowCore Group
Account Manager
Jul 7, 2020

“It's great working with such a great team and having the ability to let your voice be heard.”

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Account Director Interviews

Related Careers

Enterprise Account Manager
Channel Account Manager
Strategic Account Manager
Sales Representative
38% skills overlap

Account Director Jobs

Frequently asked questions about the roles and responsibilities of a director accounts

When working as a director accounts, the most common skills you will need to perform your job and for career success are Consulting, Leadership, Powerpoint, Excellent Communication, and Negotiation.

The most similar professions to director accounts are:
  • Enterprise Account Manager
  • Channel Account Manager
  • Strategic Account Manager
  • Sales Representative

The most common qualifications to become a director accounts include a minimum of a Bachelor's Degree and an average of 0 - 1 years of experience not including years spent in education and/or training.