What does a Director of Operations do?

A director of operations is responsible for all of the operations of a company. They manage all systems and processes that a company uses every single day. A few of the main duties of a director of operations are managing the productions schedule, working with vendors, and implementing new company policies. They also help to ensure that the quality of products is consistent. Some of the jobs titles that a director of operations has held prior are operations analyst and production manager.

A director of operations will have 10 years of experience as well an MBA or Master's in supply chain degree. One of the most important skills that a director of operations will have is problem solving to assess system issues. Another skill is analytical thinking as the director will need to look through data all of the time. They also need to be able to work independently.

  • Analyze data to look at trends and find problems
  • Ensure that company policies are followed
  • Optimize business workflows
  • Create new company policies and processes
  • Create a sustainable supply chain
  • Reduce costs in manufacturing
  • Monitor employee production and satisfaction
  • Set team and individual goals
  • Masters in Supply Chain or MBA
  • Experience managing people and teams
  • Ability to negotiate
  • Ability to analyze a supply chain and find risks
  • Results driven and ability to communicate
  • Experience working in an ISO environment
  • Ability to identify weak spots in a process to improve efficiency
  • Great planning and project management skills
  • Ability to work in a fast-paced environment

Average Years of Experience

0 - 1
2 - 4
5 - 7

Common Skill Sets

Excellent Communication
Microsoft Office Suite
Excellent Organizational
Cross Dock
Written Communication

Director of Operations Seniority Levels

Director of Operations
16% made the transition
General Manager
29% made the transition
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Director of Operations Salaries

Average Base Pay

$99,484 /yr
Same as national average
Not including cash compensation
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Median: $99K
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Glassdoor Estimated Salary

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