What does a Train Dispatcher do?
A dispatcher is responsible for receiving emergency and non-emergency calls from people in potential danger. They manage calls and ensure that the proper response team is in place to take care of the caller. A few of the main duties of a dispatcher are inputting data into a system, remaining calm for the caller, and receiving calls. They also must ensure that the caller's information remains confidential. Some of the jobs titles that a dispatcher could grow into is police chief or police officer.
A dispatcher does not necessarily need work experience but they need a high school diploma or GED equivalent. One of the most important skills that a dispatcher will have is their ability to remain calm in stressful situations. Another skill is project management as the dispatcher will need handle multiple calls an hour. They also need to be able to come up with a solution to the caller's problem quickly.
Train Dispatcher Salaries
Average Base Pay
Train Dispatcher Insights
“•Staff was all great to work with and if any issues we could sort it out with out incident”
“I was able to meet some really nice people and it was close to my home.”
“If you want learn how SCM works I think this is a great place and people to work with.”
“the pay isn’t the best for the work you do too and there is no perks.”
“The University quit paying into our retirement and they increased what we have to pay into insurance.”
“Silk Way West offers way below than common minimum wage standards which is quite disappointment.”
“So wen covid came I got laid off because I could not get it all managed.”
“Getting to chose anytime you wanted to work was a great benefit while working here.”
Train Dispatcher Interviews
Train Dispatcher Jobs
Frequently asked questions about the roles and responsibilities of a dispatcher trainee
- Call Center Representative
- Customer Service Manager
- Customer Relations
- Office Manager