Clinical liaisons admit new patients to a hospital or medical facility and serve as intermediaries throughout their treatment process. They establish a relationship and serve as a bridge between patients and their medical teams, perform tasks including intake evaluations, admit patients into the facility, track patient records and data, process health insurance information, and collaborate with other staff to improve processes.
Many clinical liaisons are registered nurses or licensed practical nurses. They may help determine if a patient should be admitted to the hospital or treated using outpatient services. They respond to patient referrals and pre-screen potential patients by reviewing their medical records. Clinical liaisons assist with scheduling appointments and treatments, follow-ups, and coordinating patient discharge and transfers. They attend seminars and conferences and provide facility tours conducting presentations for potential referral sources and patient families. Clinical liaisons need a bachelor's degree in nursing or related fields, an active clinical license, and at least two years of work experience in healthcare-related marketing.
Average Years of Experience
Common Skill Sets