What does an Enrollment Advisor do?
Enrollment advisors assist and advise prospective students, guiding them through the process of enrolling in a college, training center, or other learning facility. They explain the admissions process, review entrance requirements, and provide information about financial aid resources that might be available. They can also help applicants select the program that best aligns with their academic and professional goals. These advisors can also review any previous educational credits the applicant may have and determine if those may be applied toward the program of interest.
Enrollment advisors typically have at least a bachelor’s degree, but some employers are willing to consider candidates with an equivalent combination of education and professional experience. They often have a background in the education field. Sales or advising experience is also helpful. They must have an in-depth understanding of the admissions process, and be well-versed in financial aid resources and procedures.
- Partner with analytics to improve and evolve operational reporting needs.
- Work closely with the sales team to develop new school projections.
- Lead the development and review of annual enrollment plans across channels and schools by working closely with Marketing, Family Support and Finance to align on key assumptions and impact of comp or non-comp activities.
- Drive the development of an enrollment planning roadmap which will be critical to the success of the long-term growth strategy for the group.
- Receive calls from plan representatives and providers to address questions regarding the intake process.
- Initiate and assist with the program information report data collection.
- Support enrollment services as clients move through the enrollment process.
- Plan and manage a budget for the enrollment management area.
- Facilitate enrollments by providing forms, instructions, and aiding with online enrollments.
- Process enrollments by data entry using various data entry tools.
- Provide direction and guidance in the areas of enrollment management.
- Hire, train and supervise work-study staff so that work is performed professionally and the office functions smoothly.
- Participate in ethical and compliant enrollment activities regarding prospective clients.
- Ensure compliance with Federal, State and University regulations and policies.
- Bachelor's or Graduate's Degree in business administration, computer science, or education or equivalent experience.
- Experience with databases, spreadsheets, templates, and SOC processes.
- Demonstrated leadership skills and an eye for continuous improvement.
- Comfortable with onboarding and problem solving in a collaborative environment.
- Is a critical thinker and multitasker.
- Strict attention to detail.
- Utilize critical thinking capabilities to find solutions.
- Can prioritize tasks and needs using time management skills.
How much does an Enrollment Advisor make?
Enrollment Advisor Career Path
Learn how to become an Enrollment Advisor, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.
Average Years of Experience
Enrollment Advisor Insights
“Some people are really nice and pleasant to work with”
“Unfair and discriminatory promoting and pay scale.”
“Good location and close to home.”
“Everyone is nice and up best.”
“they do watch these ratings and then ask people to write good reviews to get our ratings up.”
“Good good good good good”
“Respect for separation of work and home life”
“Salary to start is good and pay raises each year.”
Enrollment Advisor Interviews
Frequently asked questions about the roles and responsibilities of an Enrollment Advisor
- Admissions Manager
- Admissions Counselor
- Academic Counselor