What does an Enterprise Account Manager do?

Enterprise account managers are sales managers and account executives who manage key accounts that generate significant revenue. They are responsible for establishing, nurturing, and expanding these valuable relationships. They research and pursue new business opportunities and create connections with influencers, executives, and decision-makers. They also explore ways to expand existing accounts. These managers provide excellent service and support to ensure client satisfaction that leads to long-term accounts. They often serve as a liaison between the client and other internal departments to expedite any assistance that may be needed.

Enterprise account managers typically have a bachelor’s degree in a business field, and a strong background in sales roles. These roles require good negotiating skills and the ability to research new business growth opportunities. Excellent people skills and project management abilities are a must.

What responsibilities are common for Enterprise Account Manager jobs?
  • Manage quota for bookings and revenue for assigned major accounts.
  • Escalate member issues, when appropriate, and clearly communicate steps taken, future steps and member needs in ticket to ensure a smooth transition between internal teams.
  • Identify opportunities to develop new training materials designed to ensure successful customer onboarding and support business-wide adoption.
  • Act as a true account manager overseeing almost all aspects of the client's business.
  • Maintain up-to-date and accurate ticket status and documentation. for projects and escalated tickets.
  • Partner with internal resources in order to drive additional value and expertise.
  • Areas of focus include B2B (virtual and card-based) payments, expense management, travel solutions, data solutions, compliance, and reporting.
  • Build effective relationships and develop influence with internal stakeholders.
  • Develop and maintain accurate sales and/or revenue forecasts and management of quota funnels.
  • Advise partner sales leaders on new and growing partners to deliver qualified partners to support customer needs.
What are the typical qualifications for Enterprise Account Manager jobs?
  • Bachelor's Degree in business or computer science.
  • Strong command of English language and good negotiation skills.
  • Experience managing complete pipeline process.
  • Comfortable working in cloud-based environment.
EducationBachelor's Degree
Work/Life Balance
3.8 ★
Total Pay--
Career Opportunity
3.7 ★
Avg. Experience2-4 years

How much does an Enterprise Account Manager make?

Enterprise Account Manager Career Path

Learn how to become an Enterprise Account Manager, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

L1
Enterprise Account Manager
$111,118/yr
L2
L1

Average Years of Experience

0 - 1
1%
2 - 4
35%
5 - 7
32%
8+
32%
Not including years spent in education and/or training
See Career Path

Enterprise Account Manager Insights

Read what Enterprise Account Manager professionals have to say about their job experiences and view top companies for this career.
Sphera SolutionsSphera Solutions
Enterprise Account Manager
May 14, 2020

“I don't see any cons so far and many of my colleagues have been her a very long time.”

Jobstreet.comJobstreet.com
Enterprise Specialist
Oct 26, 2020

“Opportunities for career growth varies a lot depending on which business unit you work in.”

TruGreenTruGreen
Commercial Account Specialist
Nov 26, 2021

“Performance is based on a million useless metrics that kill any creative or original thought.”

RocketReachRocketReach
Enterprise Account Manager
Nov 30, 2021

“What we offer is essential to our clients and we bring tremendous value to them as a SaaS platform.”

AmazonAmazon
Enterprise Account Manager
Jan 12, 2021

“Really customers obsessed and great innovation.”

Hewlett Packard Enterprise | HPEHewlett Packard Enterprise | HPE
Enterprise Account Manager
Feb 9, 2021

“Great opportunity to build and grow your career.”

AppleApple
Enterprise Account Manager
Dec 2, 2019

“No balance of work and life.”

AtlanAtlan
Enterprise Account Manager
Jan 28, 2021

“What I love most about the company is the help and support that an Atlanian gets to help him/her do the best work possible.”

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Enterprise Account Manager Interviews

Frequently asked questions about the roles and responsibilities of an Enterprise Account Manager

The most similar professions to Enterprise Account Manager are:
  • Regional Account Manager
  • Account Manager
  • National Account Manager
  • Strategic Account Manager

The most common qualifications to become an Enterprise Account Manager include a minimum of a Bachelor's Degree and an average of 0 - 1 years of experience not including years spent in education and/or training.

Related Careers

Regional Account Manager
$94,346
Account Manager
$78,153
No skills overlap
National Account Manager
$105,788
No skills overlap
Strategic Account Manager
$99,205

Enterprise Account Manager Jobs