What does a Field Service Manager do?

Field service engineers design, install, or repair equipment related to different sectors of the technology world. They perform repair installation duties at a client's home or in a place of business. They can work in public and private sector settings and at electric manufacturing companies. Sometimes they are required to train customers on how to use certain types of hardware.

Field service engineers interact with clients to solve their issues. They install new hardware and software or systems and keep track of existing problems; they check on these existing problems and, at times, team up with other professionals. They are responsible for keeping track of newly- purchased equipment. Field service engineers work directly with people, have extensive knowledge of computer software and hardware, and possess excellent people and mechanical skills. Field service engineers need a minimum bachelor's degree in a scientific computer or engineering subject.

What responsibilities are common for Field Service Manager jobs?
  • Provide intermediate level of engineer support and service work.
  • Troubleshoot or provide support to customers and onsite crews.
  • Install, modify, clean, and repair computer hardware and software.
  • Conduct site inspections to ensure construction compliance with plans and specifications.
  • Maintain accurate service logs and enter them in the database.
  • Perform on-site service, repair and/or installation of company product(s).
What are the typical qualifications for Field Service Manager jobs?
  • Bachelor's Degree in computer science.
  • Hands-on experience with PLC systems.
  • Able to carry or pull up to 40 lbs. of test equipment.
  • Budget planning expertise.
  • Exhibit strong leadership, time management, and problem solving skills.
EducationBachelor's Degree
Work/Life Balance
3.1 ★
Total Pay--
Career Opportunity
3.4 ★
Avg. Experience5-7 years

How much does a Field Service Manager make?

$91,732 /yr
Total Pay

Base Pay


Additional Pay


 / yr
Most Likely Range
Possible Range
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Field Service Manager Career Path

Learn how to become a Field Service Manager, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

Field Service Engineer Manager
Lead Field Service Engineer
Field Service Manager

Years of Experience Distribution

0 - 1
2 - 4
5 - 7
Not including years spent in education and/or training

Field Service Manager Insights

Read what Field Service Manager professionals have to say about their job experiences and view top companies for this career.
DHL ExpressDHL Express
Field Service Supervisor
Jan 5, 2023

“work life balance is not great and depending on where you work it can be better or worse”

Field Service Engineer
Mar 29, 2023

“Good for people who wants to work in semiconductor industry and having personal time at the same time.”

Schneider ElectricSchneider Electric
Field Services Engineer
Jun 12, 2022

“Good company to start your career and a company to come back to after several experiences outside.”

TA InstrumentsTA Instruments
Field Service Engineer
Dec 24, 2022

“Everybody was successful and the new changes are destroying our standing with our customers while providing no benefit to anybody.”

Field Engineer
Aug 5, 2021

“I have been working here during 6 years and it has been such a great opportunity for my career.”

Transit WirelessTransit Wireless
Field Engineer
Jun 19, 2022

“I had amazing co workers most of which quit or were let go but they were smart and made good friends to work with.”

Synergy IT SolutionsSynergy IT Solutions
Field Service Engineer
Sep 17, 2021

“Holiday bonus is based on the company's profit and is out of your control.”

Dempsey Business SystemsDempsey Business Systems
Managed Services Engineer
Aug 4, 2021

“The only way I even got a raise was someone had to leave and I got their job.”

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Field Service Manager Interviews

Frequently asked questions about the roles and responsibilities of a Field Service Manager

The most similar professions to Field Service Manager are:
  • Field Services Specialist
  • Field Service Technician
  • Project Engineer
  • Program Manager

Related Careers

Field Services Specialist
No skills overlap
Field Service Technician
No skills overlap
Project Engineer
No skills overlap
Program Manager
No skills overlap

Field Service Manager Jobs