What does a Field Support Associate do?

Field service engineers design, install, or repair equipment related to different sectors of the technology world. They perform repair installation duties at a client's home or in a place of business. They can work in public and private sector settings and at electric manufacturing companies. Sometimes they are required to train customers on how to use certain types of hardware.

Field service engineers interact with clients to solve their issues. They install new hardware and software or systems and keep track of existing problems; they check on these existing problems and, at times, team up with other professionals. They are responsible for keeping track of newly- purchased equipment. Field service engineers work directly with people, have extensive knowledge of computer software and hardware, and possess excellent people and mechanical skills. Field service engineers need a minimum bachelor's degree in a scientific computer or engineering subject.

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EducationBachelor's Degree
Work/Life Balance
3.1 ★
Salary Range--
Career Opportunity
3.4 ★
Avg. Experience2-4 years

Field Support Associate Salaries

Average Base Pay

$33,951 /yr
Same as national average
Not including cash compensation
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$28K
Median: $34K
$42K
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Glassdoor Estimated Salary

Field Support Associate Career Path

Learn how to become a Field Support Associate, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

L2
Associate Field Service Engineer
$64,191/yr
L3
See Career Path

Field Support Associate Insights

Read what Field Support Associate professionals have to say about their job experiences and view top companies for this career.
DiakontDiakont
Field Service Engineer
Jul 3, 2020

“This isn’t a good place to learn good design and development habits in manufacturing.”

ExcisExcis
Field Engineer
Aug 5, 2021

“I have been working here during 6 years and it has been such a great opportunity for my career.”

Synergy IT SolutionsSynergy IT Solutions
Field Service Engineer
Sep 17, 2021

“Holiday bonus is based on the company's profit and is out of your control.”

Building & EarthBuilding & Earth
Field Engineer
Nov 28, 2020

“The job itself is interesting and the company is growing which opens new opportunities for career advancement.”

Wyatt TechnologyWyatt Technology
Field Service Engineer
Oct 27, 2020

“I was not particularly fond of my manager toward the end which is why I left.”

M-I SWACOM-I SWACO
Field Engineer
Jun 4, 2019

“Great classes that you receive an in depth understanding of your role in the oilfield service industry.”

DC GroupDC Group
Field Service Engineer
Sep 16, 2019

“Our CEO Jon Frank believes Field Engineers efficient Service is a good representation to all of our customers.”

EmersonEmerson
Field Engineer
Oct 20, 2021

“Working at Emerson as a field engineer is a great opportunity to learn new things.”

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Field Support Associate Interviews

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Field Support Associate Jobs