What does a Field Technician do?

A field service technician is responsible for helping clients install, repair, and maintain equipment. They are responsible for showing customers how to use their equipment. A few of the main duties of a field service technician are troubleshooting the equipment, advising the customer on how to use the equipment, building relationships with customers, and following company procedures. They also have to create reports of the customer service calls. Some of the jobs titles that a field service technician could grow into are office manager and head field service technician.

A field service technician should have two years of experience in a similar role as well as a High School diploma or GED equivalent. One of the most important skills that a field service technician will have is great attention to detail. Another skill is self motivated as the field service technician will have to work independently at the customer's establishment or house.

What responsibilities are common for Field Technician jobs?
  • Create reports of the customers they serviced that day
  • Follow all of the company's procedures
  • Demonstrate how to use the equipment
  • Troubleshoot any problems the customers are having
  • Meet all of the appointments in a given day
  • Respond quickly to customer problems
  • Advise customers on the equipment
  • Make equipment recommendations to customers
What are the typical qualifications for Field Technician jobs?
  • High school diploma or GED equivalent
  • Ability to lift up to 55 pounds
  • Ability to stand on your feet up to 8 hours a day
  • Great communication skills to work with customers
  • Amazing problem solving skills
  • A technical degree is preferable
  • Ability to diagnose problems with equipment
  • Great mechanical aptitude
  • Ability to communicate in English
EducationBachelor's Degree
Work/Life Balance
3.1 ★
Total Pay--
Career Opportunity
3.1 ★
Avg. Experience2-4 years

How much does a Field Technician make?

$45,362 /yr
Total Pay

Base Pay


Additional Pay


 / yr
Most Likely Range
Possible Range
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Field Technician Career Path

Learn how to become a Field Technician, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

Field Service Technician
Senior Field Service Technician
Field Technician

Years of Experience Distribution

0 - 1
2 - 4
5 - 7
Not including years spent in education and/or training

Field Technician Insights

Read what Field Technician professionals have to say about their job experiences and view top companies for this career.
Midwest Environmental ServicesMidwest Environmental Services
Environmental Field Technician
Dec 31, 2021

“I make pretty good money and have good hours so there's nothing to complain about”

Field Service Technician
Jan 1, 2022

“Some of the machinery is really robust and you meet allot of really good people and customers.”

Field Service Technician
May 2, 2022

“My Manager was the best (and only) good thing about working for this company.”

Senior Field Service Technician
May 14, 2021

“Haven't got a raise was promised 90 day review and then annual ones after.”

Field Service Technician
Aug 24, 2022

“Coolsys Midwest offers any technician looking to further their career an opportunity for advancement and continuing education in our trade.”

Rummel Construction, Inc.Rummel Construction, Inc.
Senior Field Service Technician
Mar 10, 2023

“Great at trouble shooting sis ordering Owen parts and have done all aspects of field serive vary good with et and well respected”

Field Technician
Jun 14, 2021

“starting salary for field rep is roughly 38K but I made 76K in my first year.”

Five Star Pest ControlFive Star Pest Control
Field Technician
Jan 19, 2021

“When you have a great boss like Robert you won't want to work anywhere else.”

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Field Technician Interviews

Frequently asked questions about the roles and responsibilities of a Field Technician

When working as a Field Technician, the most common skills you will need to perform your job and for career success are Windows Operating Systems, T1, DSL, TCP/IP, and Excellent Customer Service.

The most similar professions to Field Technician are:
  • Field Service Engineer
  • Project Engineer
  • Program Manager
  • Project Manager

The most common qualifications to become a Field Technician include a minimum of a Bachelor's Degree and an average of 0 - 1 years of experience not including years spent in education and/or training.

Related Careers

Field Service Engineer
13% skills overlap
Project Engineer
13% skills overlap
Program Manager
No skills overlap
Project Manager
13% skills overlap

Field Technician Jobs