What does a Functional Consultant do?

Functional consultants provide advice and support to businesses about technology that can perform critical tasks and processes. They recommend and configure technology-based solutions to address a client or organization’s business needs. These consultants commonly represent a specific brand or product line or specialize in a particular type of technology. They gather information from the client to determine their challenges and priorities and then recommend programs or systems that would be beneficial to their business.

Functional consultants typically have a bachelor’s degree in a computer science field and a background in tech support or software development. They must have extensive knowledge about their specific product line or type of technology, and an in-depth understanding of how it can solve business needs. Requires good client relations skills and problem-solving capabilities.

What responsibilities are common for Functional Consultant jobs?
  • Document settings and prepare clients to use the system.
  • Serve as a bridge between consultants and clients, especially when projects are starting up.
  • Work with the technical team to make sure that client needs are incorporated into the specifications and functions.
  • Create or evaluate a breakdown of client businesses processes to identify and link functional and non-functional requirements.
  • Run workshops with clients, consultants, and client leaders to analyze and design solutions for any application, and handle gaps detected during prototyping.
  • Collect information, analyze requirements and solve problems, providing technical and operational support.
  • Manage and engage stakeholders, customers, and vendors, build relationship networks, contract, etc.
  • Prototype and configure processes in appropriate software or systems to ensure client satisfaction.
  • Participate within data migrations, integrations, report design and design of security.
  • Research, evaluate, and implement existing applications and/or customized solutions for internal or client-facing projects.
  • Identify and analyze risks and issues for the program or project portfolio in conjunction with project managers.
  • Engage stakeholders for testing strategies and drive the conversations at a program level.
  • Develop a test strategy to validate the solution and confirm successful deployment.
  • Design, configure and deploy software to customers and customize modules to their specific business needs independently or with a team.
  • Analyze business needs to help ensure software meets the customers objectives by combining industry best practices, product knowledge, and business acumen.
  • Demonstrate the capacity to plan, prioritize and organize your time, project schedules and multiple project activities.
  • Manage and develop customer relationships and perceptions to achieve mutual goals.
  • Product design and gap analysis to standard product functionality.
  • Liaise with onshore and offshore development teams to deliver robust solutions on time.
What are the typical qualifications for Functional Consultant jobs?
  • Bachelor's or Graduate's Degree in computer science, engineering, information technology or software engineering or equivalent experience.
  • Experience with Microsoft Dynamics, Sharepoint, and Oracle ERP, ERP Cloud, and SCM.
  • Experience with Oracle HCM, C, MES, SAP FI, Oracle Financials, and FCM software and systems.
  • Fluent in systems development, scripting, and frameworks.
  • Demonstrated skill at requirements gathering.
  • Prior experience as a consultant.
  • Experience with business process analysis and enterprise resource planning.
  • A leader and problem solver with a sound work ethic.
  • Demonstrated critical thinking skills.
Work/Life Balance
3.7 ★
Total Pay--
Career Opportunity
3.8 ★
Avg. Experience5-7 years

How much does a Functional Consultant make?

There are no current reports for Functional Consultant salaries. You can add additional job titles in your job preferences to see related salary information.

Functional Consultant Career Path

Learn how to become a Functional Consultant, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.

Average Years of Experience

0 - 1
2 - 4
5 - 7
Not including years spent in education and/or training
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Functional Consultant Insights

Read what Functional Consultant professionals have to say about their job experiences and view top companies for this career.
AAiS Global
Oracle Financial Functional Consultant
Jun 25, 2021

“Expectations are higher and that is indeed good for career”

Tata Consultancy ServicesTata Consultancy Services
Techno Functional Consultant
Apr 4, 2021

“One starting his career in TCS will take at least 12+ years to reach a good salary (6 figures monthly).”

Functional Consultant
Jul 31, 2021

“If you get chance t join any development team then you can think for it but not implementation team”

Associate Functional Consultant
Feb 9, 2020

“Per diem allowance could have been better other than that no cons I could find so far”

Reliance IndustriesReliance Industries
SAP SD Functional Consultant
Feb 16, 2020

“Luxurious workplace and one of the best offices in India”

NetSuite Functional Consultant
Aug 13, 2021

“Good support for rotation and shifting teams and career goals”

Associate Functional Consultant
Oct 23, 2021

“Salary is really nice and keeps increasing”

TD BankTD Bank
Function Specialist
Dec 19, 2021

“Great Work and life balance”

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Functional Consultant Interviews

Frequently asked questions about the roles and responsibilities of a Functional Consultant

The most similar professions to Functional Consultant are:
  • Business Consultant
  • Implementation Consultant
  • Consultant
  • Management Consultant

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