What does a Grocery Clerk do?
As a grocery clerk you work on a team in a hands-on role to ensure the grocery store/supermarket has the products available for customer purchase in a friendly and safe environment. You are the initial point of contact for a diverse customer base in addressing questions about the location of items in the store (ranging from food to paper products to sundry items which varies from store to store). The ability to effectively communicate with customers is key. Additionally, you are a part of a team of clerks who are responsible for stocking and restocking shelves throughout your shift which requires getting additional items from the backroom should the shelves not have items available. Stocking and restocking shelves with products requires the ability to lift boxes in excess of 40 pounds and safely move a warehouse rolling cart through the aisles of the store.
You would be responsible for ensuring shelves are organized with product labels front facing and ordered neatly so customers are able to quickly see the items. Attention to detail is key to make sure that the correct products have the correct pricing sticker and/or label on the shelf. Restocking shelves may or may not occur during daytime hours and could be, depending on store policy, be something that occurs on an overnight shift. In the support of other grocery store employees (such as the cashier) you may be asked to assist in the check-out process helping with bagging groceries and assisting customers with moving bags into their vehicles.
- Properly stock retail shelves with products
- Safely and accurately restock product shelves
- Ensure products are front facing and orderly on shelves
- Interact with customers of diverse background in a positive manner
- Provide accurate information to customers on location of items in store
- Work with other team members to ensure products are properly stocked on shelves
- Support other grocery store personnel such as cashiers to help with the check out process
- Assist customers in taking groceries to their vehicles, upon request
- 0-2 years customer service experience
- Able to safely lift boxes that weigh in excess of 30 pounds
- Physically able to engage in repetitive hand movements reaching shelves of varying heights
- Comfortable and able to safely stand and climb ladders in small places
- Must be able to frequently move from a bent position to standing position to unpack boxes
- Excellent customer service skills in order to work with a diverse population
- Available to work a variety of shifts including overnight depending on store need
- Able to work a varied work schedule that changes every 2 weeks
- Attention to detail and able to learn where store products are located to provide information to customers
How much does a Grocery Clerk make near United States?
Grocery Clerk Career Path
Learn how to become a Grocery Clerk, what skills and education you need to succeed, and what level of pay to expect at each step on your career path.
Years of Experience Distribution
Grocery Clerk Insights
“Decent pay and the job is relatively easy and fulfilling if you enjoy helping people.”
“Employee stock ownership allows you to make money on top of your salary which is nice as well”
“publix is nice to work at and cozy its relaxing to just work and go.”
“Good pay for what we do Freedom to do your own tasks Outside in the summer”
“For the area it is the best pay for those just starting to enter the workplace.”
“Minimum wage.. but that's typical of retail stores so not really a con”
“As a manager or even team leader it can be difficult to find a good work life balance.”
“I was only there as a seasonal worker so I don't know much about benefits and etc in the long term.”
Grocery Clerk Interviews
Frequently asked questions about the roles and responsibilities of a Grocery Clerk
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