Grocery managers oversee the daily operations at grocery stores and big-box retailers with a grocery department and oversee all grocery store staff. As managers, they resolve any employee disputes that arise, direct staff, assign duties, and discipline staff if needed. They're also responsible for scheduling shifts and vacation days, and when necessary, they dispense employee paychecks on the agreed-upon schedule. They hire and train new grocery store staff members and operate cash registers and ring up customer purchases.
Grocery managers regularly inspect the store to determine what tasks need to be completed by staff and monitor inventory and update logs. They pay close attention to store inventory, looking for expired or spoiled items, empty shelves, retail areas, messes, or spills that need clean up. They listen to customer complaints and work together to find satisfying resolutions, including a refund or store credit, and they reconcile store transactions and prepare bank deposits. Grocery managers need a high-school diploma or GED and pass work experience in management or a grocery department
Average Years of Experience