Call Center Representative Career Path

Are you thinking of becoming a Call Center Representative or already started your career and planning the next step? Learn how to become a Call Center Representative, what skills you need to succeed, how to advance your career and get promoted, and what levels of pay to expect at each step on your career path. Explore new Call Center Representative job openings and options for career transitions into related roles.

Seniority Levels

L2

Call Center Representative

Alias: Assistant Call Center Representative, Call Center Representative II...(3)
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2 - 4Years of Experience
$31,056Avg. Annual Salary
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8% advanced to

L3

Senior Call Center Representative

Alias: Call Center Representative III, Call Center Representative Supervisor
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2 - 4Years of Experience
$37,549Avg. Annual Salary
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L4

Lead Call Center Representative

Alias: Staff Call Center Representative, Telemarketing Leader
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5 - 7Years of Experience
No Salary Reports
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Salary Trajectory

Call Center Representative Career Path

$80K
$60K
$40K
$20K
$0
L2
L4
Seniority Levels
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Important Skill Sets for the Call Center Representative Career Path

Typing
Excellent Customer Service
Written Communication
Excellent Communication

Related Careers in the Customer Services & Support Industry

Interested in other Customer Services & Support careers? Below are occupations that have high affinity with call center representative skills. Discover some of the most common call center representative career transitions, along with skills overlap.